Lettings Manager

The SmartList
20000.00 GBP Annual
01 Mar 2017
28 Mar 2017
Contract Type
Full Time
Lettings Manager

GBP20k depending on experience

to join the team in our Blackpool office.

The Lettings Manager would be responsible for the smooth running of the Lettings Department and is required to have a thorough knowledge of the Lettings market and relevant legislation; with the ability to effectively build, manage and maintain a motivated team of staff.

Leading by example, the Lettings Manager should set the standard when dealing with Landlords, tenants and members of staff from other offices and possess the drive to take the department forward in all areas whilst ensuring that quality of service is never compromised.

Duties include:

Monitoring overall and individual performance of the lettings team including property managers, administrators and co-coordinators

Being aware of competitor performance and activity and general market conditions

Liaising with company directors on staff performance, market conditions and any issues that may arise

Maintaining a strong relationship with all Landlords to help you acquire future business and provide quality feedback when properties being marketed

Overseeing and contributing to any marketing ideas/campaigns

Ensuring property register is maintained and appropriate marketing reviews undertaken

Recruiting staff, authorising staff holidays and arranging cover where needed

Producing statistics for company directors and corporate landlords

Dealing with any complaints

Essential skills for this role:

Strong negotiation skills

Experience of managing and motivating a team in a busy lettings environment

Excellent customer service and communications skills

Full understanding of legal requirements relating to the industry

Excellent understanding of the current market climate and market forecasts

Fully IT literate in property related software and general admin packages

To be self-motivated and organised

Industry recognised qualifications such as NFOPP or ARLA would be advantageous but not essential

Salary is negotiable depending on experience

Please Click Apply and send your CV.