Debt Prevention Officer

20083.00 - 27059.00 GBP Annual + GBP20083 - GBP27059/annum
14 Mar 2017
30 Mar 2017
Contract Type
Full Time
Debt Prevention Officer
Bolton Commutable from Manchester, Bury, Rochdale, Oldham, Salford, Stockport, WIgan
35 hours per week
Temporary contract (9-12 months, covering maternity leave)

Keywords: Income Management / Finance / Rent management

Our client is a charitable, not-for-profit housing association, providing housing and management services to over 7,000 households across the Greater Manchester area.

They want all their colleagues to really enjoy working there, to value and respect their colleagues, and to treat people as they would like to be treated - with dignity and respect. They pay good salaries, train and develop colleagues, because they want to attract and retain the best people.

Our client is currently seeking to recruit a Debt Prevention Officer to join their team on a temporary basis.

As Debt Prevention Officer, you will provide accessible and comprehensive help, advice and support to new customers to ensure that new tenancies are sustained and rent arrears are kept to a minimum. You will ensure that prospective residents are made aware of relevant policies and procedures. This role will identify vulnerable customers to ensure appropriate support is provided, this will include basic money and benefits guidance.

With excellent customer skills, the successful candidate must be able to display excellent project management skills and ideally the ability to find solutions to improve service delivery. Experience of managing a budget and providing specialist advice to internal and external stakeholder would be beneficial.

Due to the nature of the role, a driving licence and access to a car is required.

Closing date: Wednesday 22nd March 2017
Interviews: w/c 27th March 2017