Business Analyst (SC Cleared)

United Kingdom
300.00 - 350.00 GBP Daily
20 Mar 2017
21 Mar 2017
Public Sector
Contract Type
Full Time
Business Analyst

We are seeking a flexible Business Analyst with a background in ServiceNow or equivalent to work on tactical and strategic deliverables needed for the Home Office's Cyber Security Operations Centre. The successful applicant will be expected to help shape the forward development of the CSOC. This role is based between Marsham St. London and Croydon and will run for an initial 12 months. You must either hold or be eligible to obtain SC clearance.

Key deliverables for Business Analyst role

Short term;

* Review the ServiceNow implementation to fully understand how it handles security incidents.
* Hold workshops to identify and articulate security response use cases, derive instructions to handle them, adapt the use cases and instructions into the current implementation of ServiceNow, and include them into the tactical Security Response Manual (i.e. playbook).
* Assist in the training of stakeholders (e.g. how to follow the instructions to handle security incidents and how to implement the tactical Security Response Manual).
* Assist in validating the tactical Security Response Manual against the identified attack use cases

Long Term;

* Model processes for security response using BPMN.
* Verify the process models on paper and using simulation tools.
* Verify the process models against specific use cases, which were articulated in previous workshops.
* Derive processes policies containing roles, rules, procedures, information objects, and RACI matrix.
* Compile the strategic Security Response Manual (i.e. playbook) and include artefacts from the process policies and from the tactical Security Response Manual.
* Hold workshops to review and analyse the technical capabilities of the ServiceNow Security Operations offering and to articulate and discover how this offering could interoperate with the current implementation of ServiceNow.
* Gather functional and non-functional requirements for having an integrated technical capability, composed of the current implementation of ServiceNow and the Security Operations offering of ServiceNow.
* Derive a Software Requirements Specification (SRS) document for tailoring this offering into the strategic Security Response Manual.
* Derive scripts for testing the implemented ServiceNow Security Operations offering

Essential skills and experience of Business Analyst role

* Experience working with ITSM tools.
* Experience working in an agile environment.
* Experience on ITIL process consulting and/or implementation
* Experience of modelling business processes using BPMN.l
* Be comfortable dealing with ambiguity and able to elicit the necessary information from interviewees to understand the wider context to make educated guesses where the information is not present.
* Have the people skills to work with key stakeholders to secure access to interviewees in their working environment; and with front line staff handling operational delivery of services

Desirable skills and experience Business Analyst role

* Experience working with service designers and security professionals.
* Cyber Security background.
* Experience in Security Operations Centres.
* Experience in Central Government.
* Exposure to ServiceNow, including Incident Management and Security Operations modules.

Please note that the successful candidate must either hold a current SC clearance or be eligible to obtain

If you considering a move from your current role please apply online or if would like to find out about other opportunities please contact Jim Beynon on (url removed) or (Apply online only)

Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.

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