Dutch Customer Success Consultant

Recruiter
Anonymous
Location
London
Salary
40000.00 - 50000.00 GBP Annual + GBP40000 - GBP50000/annum Excellent Benefits
Posted
17 Mar 2017
Closes
03 Apr 2017
Category
Education
Function
Consultant
Contract Type
Permanent
Hours
Full Time
UK or Holland Based - Dutch Speaking

Are you a client centric eLearning professional with a commercial bias?
If so, Blue Eskimo would love to discuss this new role in more depth.

Why is it so good?

*You'll be joining a Global organisation with some of the top enterprise companies as their clients
*It is home-based in the South East of England, UK or Holland
*They offer a great range of benefits including a good salary, car allowance, bonus and private medical health care
*You will work with the sales, marketing and the technical teams to ensure clients have a seamless service

About the Success Consultant (full job spec available)

*Work with clients to develop and enhance their eLearning project by providing the tools, templates and other resources
*Build and develop client relationships by facilitating the resolution of client issues and concerns
*Using best practice and consultative methodologies to drive renewal and growth outcomes
*Perform end-user audit for each customer to produce data and advice, which can be utilised in performance improvement and product development
*You will become the client go-to person and be accountable for the continued success of your valued customer

About you

*Adapt at working in partnership with the sales team to pilot programmes and project manage, including keeping CRM systems updated
*Great experience of End User testing and data reporting
*Enjoy keeping up-to-date with industry developments, competency framework assessment.
*A strong relationship builder with a flair for problem solving and web technology (Portals, HTML & JavaScript)
*Excellent Dutch language skills (written and oral)
*Experience of working with Dutch companies is a distinct advantage

Blue Eskimo is the leading provider of specialist recruitment for the Learning and Development, e-learning and Training sectors. We provide interim, fixed term contract and permanent roles for multiple disciplines. These include Learning and Development Managers, e-learning Business Development Managers, E-learning Instructional Designers, Elearning Project Managers, Learning Technology Managers, Training Operations Managers, Training and e-learning Consultants, IT Trainers & Soft Skills Trainers