Enterprise Platform Support Analyst

Recruiter
Spring Technology
Location
Cambridgeshire
Salary
35000.00 - 50000.00 GBP Annual
Posted
21 Mar 2017
Closes
22 Mar 2017
Category
IT, Internet
Function
IT
Contract Type
Permanent
Hours
Full Time

Enterprise Platform Support Analyst - GBP35,000 - GBP50,000 - VMWare/Hyper-V/Azure/Lync/MS Windows Server/Active Directory/Exchange - GBP35,000 - GBP50,000 - Cambridgeshire

The Company
An outstanding opportunity has arisen within a market leading managed services company. Working with nationally and internationally recognised customers, my client is currently going through an exciting period of change that will see you develop and grow with the company as it moves in to different markets, giving you the opportunity to learn new skills.

The Candidate
The successful candidate will be a self starter with extensive knowledge of virtual technologies. You will have come from a similar role and be a strong communicator. You will have strong customer service skills and be able to communicate across all levels of the business.

Key Responsibilities
*Assist with the day to day maintenance of our internal, and customer virtual environments which consist of VMware and Hyper-V platform
*Provide technical support and general maintenance for the following products:
*Management of various backup schedules using Veeam and HP Data Protector, providing assistance to Operators team for escalated issues
*General administration of multiple HP storage arrays (HP EVA/3PAR) tasks will include:
*Provisioning new hosts/virtual volumes
*Management of on-site monitoring tools which consist of CA UIM, SCOM and VeeamOne. Refinement of triggers and thresholds to continually improve proactive support of customer systems
*Ability to work within a team, delivering large and medium based projects for new and existing customers
*Reviewing team documentation and knowledge based articles, suggesting improvements
*Correctly following incident, change and problem management processes to ITIL standards

Skills and Experience
*Previous experience in a client facing support role
*Configuring, troubleshooting and administering VMWare ESXi & vSphere 5.5
*Configuring, troubleshooting and administering Exchange 2010 and 2013 messaging systems
*Working knowledge of Windows Server 2008/2012, and Active Directory 2008/2012
*A strong understanding of HP based storage arrays
*A strong understanding of backup based products
*Excellent communications skills - oral and written, with the confidence to communicate effectively at all levels

This is an opportunity to join a well established company during an exciting period of growth. Please apply ASAP to be considered for this role/

Enterprise Platform Support Analyst - GBP35,000 - GBP50,000 - VMWare/Hyper-V/Azure/Lync/MS Windows Server/Active Directory/Exchange - GBP35,000 - GBP50,000 - Cambridgeshire

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.