Credit Controller - SO

25000.00 - 25000.00 GBP Annual + GBP25000/annum
07 Apr 2017
21 Apr 2017
Contract Type
Full Time
Credit Control Team Leader

Chandlers Ford

GBP25,000 + Company Benefits

Monday - Friday and one in four Saturdays

Interaction recruitment is delighted to be recruiting for a leading prepayment energy company in the chandlers ford area of Southampton for a permanent credit control Team leader. The company you will be working for has gone from strength to strength in the last year, over doubling its customer base, and has moved into swanky new offices with onsite parking and a subsidised canteen. This is an opportunity not to be missed!

?? Recruit and Manage the staff within the team

?? Issue daily tasks to the team to ensure that the credit control processes run smoothly

?? Give and monitor KPIs for the team members and themselves

?? Running regular 1-2-1s with the team members to ensure competence, identify training needs and be aware of any issues that the team are experiencing

?? To be an active contributor with regards to the Senior Team on process, progress, issues, identification of change and Team Feedback

?? Be the centre of competence for the team to direct queries to

?? Write and assess business process for Credit Control Procedures and Policies

?? Be responsible for ensuring that the customer account is correct and updated as part of the process for collecting debt

?? Escalate and propose new system changes when required

?? Identify issues pre-chase and arrange for them to be solved

?? On finding issues that mean that collecting debt is not possible, be proactive in the approach with letting the relevant team know and suggesting solutions

?? Engaging and effectively managing third parties regarding delinquent debt and providing correct information to them

?? To adhere to cycles of reporting both internally and externally

?? Provide reports and update to Management Team demonstrating how the department is progressing and any likely issues highlight in advance

?? Managing accurate records of all chasing activity

?? Providing forecast data regarding expected payments, following these through to ensure compliance

?? Develop the credit management capability within the company

?? Take an active approach in auditing and checking account pre-activity

?? To be an active member of the Revenue Team working alongside colleagues that have impact regarding customer financial data

This is an urgent start for more information please contact Justyna Zub at Interaction recruitment on