Technical Trainer

25000.00 - 30000.00 GBP Annual + GBP25000 - GBP30000/annum
07 Apr 2017
24 Apr 2017
Contract Type
Full Time
My client is a global specialists in integrated security systems. With products, systems, and solutions found in areas across the world where security and surveillance are paramount.

Your purpose:

You will be an experienced Technical Trainer or 2nd/3rd line support engineer, who is confident in the delivery of technical product and system training courses to customers, partners and employees. You will deliver classroom and laboratory sessions whilst working with engineering, documentation and product teams to ensure that syllabus and course material reflects the latest product features and installation best practice.
You will perform training sessions in our Sheffield office training rooms, onsite at customer facilities, or in other office environments in the UK. With the potential to assist with international training needs within the US, Asia, Europe and other parts of the world.

Your Qualifications and experience:

* Significant technical knowledge of Microsoft Windows Operating systems, including TCP/IP configuration.
* Proficiency in MS Office and related presentation products is required.
In addition, desirables are:
* Previous experience of delivering training.
* Experience of creating technical training content.
* Security industry, IP networking or software development experience.

Principal Accountabilities:

* Represent and convey strong technical capability through the delivery of high quality technical training.
* Prepare and update training materials from engineering documentation, field service requirements or software documentation.
* Provide feedback to product development and software teams on potential improvements and development ideas.
* Consult with internal and external customers to develop and refine course syllabuses for certain bespoke customer requirements.
* Testing and evaluating materials to ensure accuracy.
* Develop web-based training courses and examinations to help deliver training as effectively as possible to a wide range of customers.
* Develop and deliver Train-the-Trainer courses to other parts of the business to assist with their training delivery.
* Coordinate training curriculum, travel/lodging accommodations and shipment of equipment for on-site engagements.
* Perform other related duties as assigned

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