Registration Support Officer ??? 6 Month FTC

20291.00 - 23871.00 GBP Annual + GBP20291 - GBP23871/annum Depending on experience
11 Apr 2017
26 Apr 2017
Contract Type
Full Time
A superb opportunity has arisen for a Registration Support Officer to work for a medical regulatory organisation based in the heart of the West End on a 6-month fixed term contract.

The Registration Support Officer will be responsible for providing admin support to the Registration Team and responsibilities will include:

• Assist with the induction and training of new staff in the department
• Photocopy, collate and mail paperwork for assessment panels, committees and meetings
• Maintain accurate electronic and manual records
• Deal with all mailings including application packs, direct debits as well as confirmation and acknowledgement letters
• Printing and posting of registration certificate
• Collecting, sorting and distributing post
• Carry out maintenance and data-cleansing of databases and records as required
• Ensure any complaints received are responded to effectively in accordance with company procedures

You will need to be a good communicator with good letter writing and numerical and spreadsheet abilities as you will be handling data and maintaining the database by ensuring all maintenance and compliance activities are carried out within and agreed Service Level Agreements. Excellent customer service is essential as you will be handling telephone calls, emails, responding to complaints and correspondence with registrants.

Candidates will need to be educated to GCSE standard (or equivalent), have the ability to draft high-quality letters and papers and be able to build empathy with people from a variety of backgrounds, be methodical and have excellent attention to detail, have the ability to work with confidential information together with strong IT skills. Experience of working in a regulatory framework is desirable.

Ritz Rec (Emp Agy)

Please note that due to a high level of response, only successful candidates will be contacted.

All sucessfuk candidates are required to complete a Supporting Statement.

Closing date for applications is Monday 24th January 2017