Account Manager

28000.00 - 32000.00 GBP Annual + GBP28000 - GBP32000/annum GBP28,000-GBP32,000
19 Apr 2017
03 May 2017
Contract Type
Full Time
An amazing opportunity has come up for an Account Manager to join a global branding agency in Berkshire. They are a passionate team, commercially minded, and strive to apply fresh, creative thinking in everything they do. They are doing amazingly well and rapidly growing and looking for likeminded people to join them in their journey.

Purpose for the role:

• Build, cultivate and maintain long-term client relationships.
• Always aim to add value and deliver beyond expectations.
• Collaborate to produce the best strategic and creative solutions.
• Balance meticulous planning with ever-changing priorities and inevitable curveballs.
• Work positively and proactively.
• Be great communicators, with a calmness and presence to inspire our clients, and each other.

Day to day:

The Client Services team are instrumental in the smooth running of the business. On a day-to-day level, responsibilities that enable this include:
• Building strong knowledge about your Clients' brands, categories and businesses
• Developing clear proposals, and presenting them passionately
• Ensuring internal process and administrative needs are maintained
• Having attention to detail and being extremely well organised
• Contributing to your team's budget targets, accurate forecasting, and managing billing
• Being fully prepared for every internal and external meeting, owning the process, deliverables and directing the very best outcome
• Where appropriate, to use big ears and sharp elbows to identify and then make the very most of each and every Client opportunity

Project Management:

• Use your initiative to assist and support your team where needed
• Input timesheets, expenses, and ensure team administrative needs are kept up to date
• Create first draft budgets/proposals to share with your senior team members
• Maintain up-to-date filing and documentation
• Make sure that all project budgets are positively managed and clients are informed of any changes that occur
• Use your initiative to assist and support your team where needed
• Compile business reports and ensure forecasting is maintained on a weekly basis


• Write clear, concise and inspiring Creative Briefs and work closely with the creative and strategic teams briefing in projects
• Collect assets, samples and insights that will help inform and drive the team to deliver great work
• Be responsible for working with the design team to deliver refinement feedback

Client Relationships

• Aim to become part of the Client's extended team; become their trusted partner who consistently delivers what they need
• Visit Clients with relevant team members and thoroughly understand and note all conversations. Where relevant, suggest ideas and solutions
• Create schedules for projects, book in resources with the Studio Manager

New Business

• Support your teams in new business pitches; for example, sourcing information, images, competitor landscape information.

Successful candidate:

You've been on the client servicing journey for a year or three, and are increasingly seen as a person prepared to ask questions and venture beyond your comfort zone. From 'What if?' to 'Why not?', we believe it's only by asking such questions that you'll be able to sit at the heart of how the agency responds to Client needs on a day-to-day basis. As an Account Manager you'll become a client's trusted partner, and start to develop a clear understanding of what turns them off as well as on, and what inspires them. And, via such understanding, you'll start to spark new opportunities designed to make a difference to them, their brand(s), our agency and yourself.

Is this you? Get in touch today with your up to date CV so we can chat further