30000.00 - 30000.00 GBP Annual + GBP30000/annum 30000
27 Apr 2017
25 May 2017
Contract Type
Full Time
Internal Quality Assurance Officer
Study Programme - Hospitality, Customer Service, Retail or Business Admin
You can be based in either Stevenage or Luton and will be covering other sites to include Hertfordshire Bedfordshire
Permanent position
Full or Part Time considered
Additional information
25 days holiday plus statutory
Retail Outlet staff discount scheme
GBP0.30 per business mile (Role is office based)
Competence areas: IQA Qualified - Study Programme - Hospitality, Customer Service, Retail or Business Admin

Fab Recruitment is currently looking to recruit an IQA for the Study Programme in Hospitality, Customer Service, Retail or Business Admin. You will work towards and achieve targets relating to all aspects of the Foundation Learning and Study Programme frameworks, by delivering Functional Skills in the subject areas of Maths and English, with ICT embedded in all sessions. Contextualisation to employability, PSD and vocational subject areas is required.

• Conduct formal assessments against prescribed competences published by the awarding bodies, for an assigned caseload of tutors/centres.
• Undertake development and mentoring activities for training and assessment staff delivering qualifications.
• Undertake internal verification for all qualifications offered through the Study Programme curriculum. Ensure that Functional Skills and work readiness / employability are threaded through all stages of the learner journey.
• Work with the Qualifications and Curriculum Manager and Lead for Teaching, Learning and Assessment to fully implement all linked processes and ensure the drive to outstanding provision is evident in all centres.
• Tracking of learner outcomes/tutor submissions, liaison with awarding bodies and hosting EV visits
Conduct a range of progress and support initiatives within centre and also undertake graded observations linked to the learner journey, ensuring specific measurable targets are set and tracked to completion.
• Plan and conduct staff training sessions as appropriate.
• Conduct audit checks of assessment processes at all identified sites.
• Ensure compliance to assessment and verification procedures.
• Ensure general administrative requirements are met within appropriate deadlines.
• Assist with other quality functions such as; curriculum review and development, improvement visits etc as defined by Operations Manager.
• Conduct the 'self-assessment' process with regard to the quality of learning and liaise with other members of the management team on production of the annual SAR and QIP.
• Represent the Company in promotional activities i.e. external events out of normal office hours as required.
• Attend various network groups and ad hoc meetings.
• To comply with and actively promote Equal Opportunities and Safeguarding Policies.
• Staff should conduct themselves in a professional manner at all times and must abide by all company policies as referred to in the employee handbook and communication strategy.
• There is a mandatory requirement for all staff to attend 2 'away days' team building exercises per year.
• Implement and chair regular assessor meeting and standardisation meetings.
• To undertake any other relevant duties as specified by your line manager, commensurate with the level of this post.
• Obtain feedback from learners and employers, analyse and make any appropriate improvements.
Qualifications and Experience:

• To hold the TAQA or V1 Qualification.
• To have a minimum of 12 months experience carrying out the Internal Verification role.
• Level 2 literacy and numeracy skills.
• Relevant occupational experience or NVQ in at least 2 of the following qualifications; Hospitality, Customer Service, Retail or Business Admin
• Enhanced DBS Disclosure
• Experience delivering staff training.
• Experience dealing with Awarding bodies and hosting External visits.
• Experience of carrying out observations of Teaching & Learning.
• Level 2 ICT
• Occupational experience in more than 2 of the listed qualifications.

Induction period is 4 weeks - 1 week will be based at a centre in the Midlands area. This will require a 4 night stay. The company will provide / pay for accommodation and meals

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