Client Development Specialist

25000.00 - 35000.00 GBP Annual + GBP25000 - GBP35000/annum profit related bonus
11 May 2017
08 Jun 2017
Contract Type
Full Time
About Hygiene Solutions

Hygiene Solutions is the leading provider of whole room decontamination technology and systems for hospitals and healthcare facilities. With customers in the UK, Australia and New Zealand, the business integrates its systems into the daily routines of hospitals to reduce the risk of patients acquiring an infection whilst in hospital. To date, the business offers two flagship products; Deprox and Ultra-V. As well as the products themselves, Hygiene Solutions works in conjunction with hospitals and NHS trusts to build proactive and reactive decontamination programmes that work to combat bed-occupancy pressures, patient flow and reduce the risk of specific infections.

Established in 2011, Hygiene Solutions currently works with over 30% of the acute hospitals in the UK Australia and New Zealand. Due to a successful period, Hygiene Solutions is looking to hire three new Client Development Specialists to fill the requirement of the 24-hour help desk and support its continued growth in the UK and overseas.

About the role


The primary purpose of this role is to work closely with Hygiene Solutions' customers to determine their needs and/ or issues and then developing proposals that outline how the firm's products can fill these requirements. It's about upselling our products to customers whilst managing the ongoing relationship.

We strongly believe that if we constantly find ways to help and engage our customers with informative, real-life case studies, one day they will have the desire to buy from us. In this role your responsibilities would involve:

Contributing as a team to develop winning campaigns
Delivering outgoing telephone contact campaigns
Preparing presentations and proposals that meet the needs of our customers
Delivering video conferencing presentations to customers and prospects
Following up proposals that we know will meet a current need of our customers and prospects
Celebrating success as a team and with our customers

Working hours/ location

Depending on the candidate, this role will either be situated at our Head Office based in Kings Lynn, or a new satellite office in Kings Cross. The working hours will be 37.5 hours per week.

How Hygiene Solutions work

Hygiene Solutions operates a flexible working approach. The business believes there are three key ingredients to a successful outcome for both the business and the employee:

The what. Based on its vision and strategy for the business, Hygiene Solutions has taken time to clearly define the work that needs to be done in order to reach its goals. This is not written in tablets of stone, in fact the business promotes the contribution of the teams to finesse this and make sure that we constantly improve the way the work gets done. The business likes step by step processes which clearly map the way things should be done from end to end.

The who. Hygiene Solutions strongly believes that in order for a person to feel like their work is meaningful they must know what is expected of them. The requirements of work are assigned out to the teams and then we like to leave them to get on with it. There are no fixed desks or uniforms where they aren't needed - people are encouraged to find their own way of delivering on their responsibilities.

The when. Once Hygiene Solutions has the two first steps in place, the team like to establish absolute clarity around the 'when'. This is done by establishing key numbers to measure the factors in the business. Each person is encouraged to contribute to their team to achieve their goals together. A bit of positive banter is good and harnessed, breeds drive and purpose in people.

The Package

Firstly you will get to work with a group of excellent people who are passionate about the work they do and what the business does for patients. Also???

You can expect an above average gross annual salary GBP25,000 - GBP35,000
You can expect to get free lunch every day
You can expect free annual membership to the local Fitness First chain of gyms
You can expect to get an option to include a company car as part of your package
You can expect to be included in the bonus scheme that shares profit with all the team
You can expect fully funded training and courses to assist in your personal development
You can expect to attend industry conferences and events both in the UK and overseas

What are we looking for?

We are looking for people who live the values of the business, who share the culture and who have an innate interest in our vision. If you can demonstrate this, please contact us by applying with your current CV and tell us a bit about why you would like to join the team