Audio Visual Account Manager

30000.00 - 35000.00 GBP Annual + GBP30000 - GBP35000/annum
13 May 2017
20 May 2017
Contract Type
Full Time
Key Responsibilities:

• Single point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled.

• To prepare, rig and de-rig equipment prior to events within the venue and be available on-site for ad hoc technical issues.

• To deliver a superior five star service, ensuring the smooth running of the function at all times.

• Dress and present yourself to mirror the management team of this exclusive property.

• Attend weekly communications meetings within the venue.

• Manage and develop the in-house technicians. Organise daily and weekly rotas and schedules and carry out regular performance reviews.

• Cultivate good relations with all staff, i.e. sales team, banqueting team and front of house.

• Nurture relationships with both clients and internal clients within the venue to create a bond of trust and dependability to promote our client as their supplier of choice for all future events.

• Foster good relations with all of the team to ensure that full back-up support is provided from front of house/warehouse.

• Attend regular meetings at the Head Office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives.

• Develop all event and audio visual business opportunities with involvement in the tender process and pre-production for new/existing clients.

• Create an annual sales plan and utilise your passion and sales drive to achieve and exceed targets.

• Use your extensive cross platform technical experience to provide a professional platform for every meeting and event.

• To prepare technical room plans and visual concepts to help clients visualise proposed creative solutions.

• To confidently describe and present creative concepts to multiple clients in meetings and by written and visual communication