Legal Secretary Private Client

United Kingdom
10000.00 - 10000.00 GBP Monthly + GBP10000/month
12 May 2017
28 May 2017
Contract Type
Full Time
Role Purpose:
To provide secretarial and administrative support to the Private Client Department. Duties will include use of case management system (Proclaim), copying, scanning, organising files, dictation, audio typing, filing (hard copy and emails), archiving files and keeping records up to date, answering calls and recording accurate messages/notes, diary management, supporting client meetings as needed eg. witnessing Will signing, dealing with incoming/outgoing post, maintaining Wills Bank and dealing with enquiries, maintenance of all safe custody records and provision of general administrative support to the team.

Key Responsibilities:
*Dealing with initial enquiries from clients and/or referring promptly to fee earner/Team manager as appropriate.
*Dealing with routine aspects of Private Client cases on behalf of clients and ensuring matters are progressed in a timely manner.
*Dealing with routine telephone calls and client enquiries during the course of a case.
*Maintaining accurate records using the case management system especially for Wills Bank and Safe Custody.
*Reporting to Team Manager and Head of Department.
*Generally supporting the development of the Department and undertaking any tasks reasonably required of the role.
*Taking and dealing with enquiries from clients, other staff members and members of the public.
*Audio dictation and secretarial support.
*Using case management system (Proclaim) to produce documentation and maintain client data.

Experience / Knowledge / Qualifications
*Good personal organisation and ability to adhere to strict time limits.
*Strong interpersonal skills to deal with elderly and bereaved clients.
*The ability to deal with individuals from all walks of life.
*The ability to prioritise work when necessary.
*The ability to provide the highest standards of client care.
*To maintain a diary and bring up entries in accordance with the firm procedures.
*To operate case management system (Proclaim), Excel, Word and Outlook.
*A willingness to participate in the development, marketing and success of the Department and Firm.
*Experience of working in a legal office preferred but not vital.

Why work for us?
Working within Fairpoint Group offers you the chance to work in a welcoming friendly environment, a fun, vibrant atmosphere, with teams of people who enjoy working together to make a difference. In addition, we have an array of benefits including:
*20 days holiday (rising to 25 with service) plus 8 bank holidays.
*Up to 3% matched contributory pension scheme.
*Life assurance.
*Childcare and Eye care vouchers.

About Fairpoint Group
Established in 1997, Fairpoint Group is one of the UK's leading providers of consumer professional services including debt solutions and legal services. Our business is becoming increasingly diverse and now comprises of a debt solutions business trading as Debt Free Direct and Clearstart; money savings services through Moneyextra; a claims management business trading as Writefully Yours; and a legal services business, Simpson Millar.

About Simpson Millar
Simpson Millar has been established over 150 years and were welcomed to the Fairpoint Group in 2014. They provide a wide range of legal services, including: family, clinical negligence, commercial, education and community care, immigration, professional negligence, conveyancing, employment, industrial disease, road traffic accidents and holiday claims.

If you wish to be considered for this opportunity to be our Legal Secretary/Administrator click 'apply'. Please ensure that you account for all gaps in your employment and detail how you meet our criteria. You must be eligible to work in the UK

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