Business Analyst ??? Customer mapping

Recruiter
Anonymous
Location
Blackpool
Salary
30000.00 - 40000.00 GBP Annual + GBP30000 - GBP40000/annum
Posted
16 May 2017
Closes
30 May 2017
Category
Accounting
Function
Analytics
Contract Type
Permanent
Hours
Full Time
Business Analyst - Customer mapping

Role: Business Analyst
Client Industry: Financial Services.
Type: Permanent
Salary: 30k-40k
Overview:
This is an exciting opportunity to work in a well-established financial services group as a business analyst within the Operations and Marketing Dept.
The role is for an experienced project manager / Business analyst to lead front to back initiatives in order to make end to end processes more effective - focusing on the value flow for the customer alongside commercial value to the business.
From there it will be a series of high level projects to be delivered alongside the implementation of 'routine' continuous improvement operational process policies.
key requirements
• Business Analyst who has experience of implementing a governance framework / methodology
• Logical and analytical approach to problem solving and issue resolution
• Ability to liaise with both business and technical consultants to explore business improvement opportunities
• Able to identify business & systems process improvements
• Process Mapping experience using Visio & other industry leading software
• Experience of Change Management lifecycle
• Solid experience of full project lifecycle