Credit Collections/ Administrator

12.47 - 12.79 GBP Hourly + GBP12.47 - GBP12.79/hour
07 Jun 2017
05 Jul 2017
Contract Type
Full Time
37 hours per week
GBP12.47 per hour, plus small flex element making GBP12.79
6 Month Temp Role

Job Title: Corporate Credit Controller/ Credit Collections

We have an exciting opportunity to work with a leading company in Oxford - OX4 2JY.
We are looking for a number of Credit Controllers

Purpose Statement

The purpose of the role is to maximise cash flow and minimise bad debt whilst maintaining good customer relationships.
You will be expected to manage a ledger of customers using various collection methods including verbal and written communication.


You will be expected to collect all current cash owing to the business following each months billing cycle, you will be required to forecast expected cash collection and identify and document any shortfall in order to attain cash collection targets.
You must work with your customers to reduce any aged debt in a timely manner to meet agreed targets.

This will involve dealing with customer's queries and internal queries within agreed SLA's.
Part of the role will be to mitigate any risk to BGB and take necessary escalation action as appropriate.

You will be supplied with various reports that you will need to analyze in order to take any appropriate action necessary. You must meet business and industry standards when dealing with customer complaints.

You will be required to participate in full month end activities including various incentive days. Apply our clients values in all day to day activities.

Safety Follow the safety & environmental policies, guidelines and procedures as directed by the business unit.

Dimensions of Role

This role is an operational role working closely with other areas of the business including Account Management, Finance, Billing and the Payment Processing Team. Working Relationships
You will use effective networking and partnering with operational teams within the peer group and senior levels when necessary in order to resolve issues, share best practice and implement solutions to improve overall service levels.

You will inspire and support team members in order to achieve business results. Skills, Knowledge & Expertise Knowledge and Qualifications You will have a proven track record in a customer facing credit role. It would be desirable for you to hold the appropriate Credit related qualifications or to be working towards them.

It would be desirable for you to have a level of financial knowledge and related system awareness. Must be aware of the commercial aims and objectives of our client. You must be able to use all relevant BG systems and billing platforms.

Essential Skills
It is essential for this role that you are a team player.
You must have a strong desire to assist and support others with confidence and creditability while remaining calm and flexible with a positive outlook.
You will have Impact and influencing skills.
You must have strong communication skills and be effective when networking both internally & externally. It is desirable to have good analytical skills.
You must be effective with decision making with a desire to succeed.
It is essential that you are able to identify, prevent and bring awareness to potential risks to the business.

Key Behaviours
You must be self-aware and able to self-manage and prioritise your workload and ledger.
You will be fully aware of your individual contribution to the team.
You will demonstrate that you can deliver effectively and consistently against targets.
You must be flexible and able to adapt to suit business changes when required. Person Specification You will need to be a strong and confident individual with a positive outlook.
You will have a strong background in Credit / Finance.
You must be able to communicate at all levels.
You will provide support and act as an ambassador for the credit control department to the wider business. You must be highly motivated and target driven both as an individual and team player

Please apply through the advert in the first instance.
Consultant: Joel Hurst
Contact: (Apply online only)

The application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks

Adecco is an equal opportunities employer

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer

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