Contact Centre Executive - No Cold Calling or Selling
Part-time Contact Centre Executive
Due to sustained growth, we are now looking for focused, enthusiastic,
target-driven and upbeat candidates to join our team
Who we are
We are a family-run, well established, local company. We have a friendly and relaxed work environment with excellent prospects for personal development as the company grows.
What we do
JudgeService is an independent research company that carries out customer satisfaction follow-up calls on behalf of clients, to help them gain understanding and improve customer satisfaction levels. Our client base includes some of the best-established brands, in a range of industries.
Where we are
We are based in Harrogate, on Cardale Park, in a two-storey modern office.
What you’ll do
Make customer satisfaction telephone calls – taking customers through a questionnaire and
collecting their responses
Enter customer responses on our in-house system to accurately record results
Achieve department KPIs, i.e. number of surveys completed per hour and calls made per hour
Represent premium brands in a professional manner
Provide excellent customer service at all times.
Full training and support will be provided but the ideal candidate will have excellent communication and listening skills.