Financial Advisor

Recruiter
Anonymous
Location
Oxfordshire
Salary
21000.00 - 30000.00 GBP Annual + GBP21000 - GBP30000/annum commission/50k OTE
Posted
13 Jun 2017
Closes
11 Jul 2017
Category
Accounting
Contract Type
Permanent
Hours
Full Time
Our client is looking for experienced and newly qualified advisors to join their team and provide bespoke advice to both personal and corporate clients across the UK.

Objective: The provision of a comprehensive and pro-active advice process to clients, whilst working with in the BAM compliance regime and meeting business objectives.
Main Responsibilities
• Comprehensive customer service through the provision of accurate and timely information, taking and returning telephone calls, attention to detail, general conduct, and following through all tasks and communication.
• To manage the collatection and evaluate the research of client data.
• To provide a pro-active service to clients in identifying areas of needs and suitable solutions.
• Complete / evaluate comprehensive reports.
• Work pro-actively with in the Beaufort compliance function.
• Manage client information to ensure accuracy.
• Have a strong understanding of cash flow modelling systems, being confident in the presentation to clients.
• Accurately key client / case information onto the Beaufort systems.
• Maintain and update databases as required.
• Liaise where necessary with third party providers and clients.
• Liaising with management to ensure the correct data is accurately reported to the board.
• Continually develop relationships with Administrators, paraplanners and managers to maintain a positive team environment and maximise the service proposition including, where necessary, communication with clients and third party providers by telephone, email and letter.
• Answer telephone enquiries, taking messages and following them through as necessary.
• Assisting in the greeting and refreshment preparation for visiting clients where necessary.
• Other duties may also be required to be completed in the normal working day.

Regulatory Responsibilities
• Acts with honesty, integrity and probity in all business dealings.
• Adheres to firm's treating customers fairly policy ensuring TCF is taken into account in all relevant policy, process, procedure, documentation and training and that risks to customers are always disclosed.
• Is aware of Money Laundering requirements and immediately reports any suspicious transactions to the MLRO.
• Ensures that processes and procedures are adhered to so that regulatory risk is minimised.
• Ensures that a job description for their role is received.
• Maintains record of any delegation from the company.
• Undertakes regulatory on line training in a timely manner as agreed with the line manager.
• Ensures objectives / goals are set with the operations manager to facilitate performance appraisal.
• Monitors achievement of goals facilitating competence measurement and identifying training needs.
• Undertakes required training and maintains adequate record of training received.
• Ensures that any complaints are handled in line with the agreed defined complaints process.
• Informs compliance of any material variance to process or non adherence to policy.
• Informs HR / Compliance immediately of any change in personal / business circumstances of notifiable events in which the FSA may be interested.
Company Core Competencies
1. To Communicate- Listens, empathises, questions and influences during daily interactions.
2. To Develop trust - Developing close working relationships with clients, collegues and their introducers by gaining their trust.
3. To be client focused - Individuals should strive to exceed clients expectations at all times.
4. To solve problems- Team members are expected to gather information, to analyse different options and identify the best solutions.
5. To be driven by results- Team members are expected to be highly motivated to deliver the best outcomes.
6. To be attentive to detail- Members are obliged to comply with regulatory requirements by having an eye for detail.
7. To organise- It is expected that all team members manage their time effectively to meet deadlines.
8. To lead- Members of the team are expected to add value to the business as a whole.

Person Specification
• Previous Paraplanning experience including report writing & data input essential.
• Experience in providing specific financial advice to clients and businesses.
• Excellent telephone manner.
• Can demonstrate accuracy and timeliness.
• Experience within a customer service role preferable.
• Can demonstrate strong customer service and communication skills.
• Organised, pro-active, attention to detail.
• Friendly, professional demeanour with clients