Customer Experience Agent (Saffron Walden - Stevenage Area)

Saffron Walden
23000.00 - 27000.00 GBP Annual + GBP23000 - GBP27000/annum (Salary Pro Rata)
14 Jun 2017
10 Jul 2017
Contract Type
Full Time
Our client, the UK's leading provider of personal credit is recruiting across the UK for Customer Experience Agents to support its business growth. These positions are Partime (20 hrs), permanent and fully employed.

Immediate as well as ongoing monthly start dates available!

We are looking for great people that:

* Are a people person and have a real passion for customer service and helping others
* Display fantastic listening and communication skills
* Can create lasting relationships
* Can show reassurance and understanding
* Love to get out and out in the local area - not stuck in an office job
* Can live up to the company reputation of being the best

The Role:

As a Customer Experience Agent, you will be a friendly face as you visit our new and existing customers to provide loans that they have requested, arrange the plans for customers to make their repayments and then going back to collect their repayment at a later date as they have agreed. All of this will be making our customer dreams come true so that they can buy their next new electrical item, repair their car, or buy their loved one a special gift.

There is no cold calling - the customers know who you and business are because they have come to us. You are provided with company issued smart phone which plans all of the customer visits, so you know exactly when you need to go back and visit each of your customers.

You will need to be flexible to work some evening and weekends on a shift pattern to make sure our customers get the best service possible.

What you will recieve in return

* Full training and ongoing support throughout your career
* 25 days holiday
* Pensions, life assurance, bonus, benefits schemes
* Development and career opportunities
* Mileage provided

As the company is regulated by the Financial Conduct Authority, all employment is subject to background checks which also includes Financial and Criminal checks