Senior Leasehold Services Officer

27801.00 - 27801.00 GBP Annual + GBP27801/annum Excellent Benefits
14 Jun 2017
24 Jun 2017
Contract Type
Full Time
Are you a focused and organised individual with a desire to work in a finance environment? Are you experienced in using data systems and dealing with customer queries? If so, please read on???

We are looking for a Senior Leasehold Services Officer to join our Leasehold Services Team to undertake calculation, billing and recovery of all types of leasehold service charges. This post will see you deal with disputes and complex queries whilst providing first rate service to our customers; offering advice when needed.

This post is suitable for graduates and experienced candidates alike. This is a key role within the Directorate and requires close working with other colleagues to ensure our leasehold debt is recovered in a timely and appropriate manner.

To qualify for this vacancy you will need to have experience of working in a customer service role and have an ability to work to set timescales. We are looking for a proactive individual that possesses strong communication skills and can liaise with various individuals (stakeholders and residents). You will have an excellent working knowledge of IT systems.

You will be working within a highly passionate and approachable team with a highly varied workload. This is a fantastic opportunity to develop a career within Leasehold Services and every opportunity is given to help develop your skills.

Homes for Haringey manages Haringey Council's housing stock of 16,000 tenanted homes and 4,500 leasehold properties. It also has an in-house repairs service (Haringey Repairs Service) which carries out around 60,000 repairs to council homes every year and is also responsible for managing and preventing homelessness in the borough.

We fully endorse career development and have a great reputation for rewarding our staff. Benefits include generous annual leave allowance of 26 days per year, rising with service, plus statutory bank holidays. You will also be eligible for a workplace pension scheme. There are significant opportunities for learning and development and the opportunity to make a difference to how the business evolves in the coming years.

For further information regarding the role please contact Tom Bullock at Retinue Solutions. (Apply online only) (url removed). You will need to provide a CV and Supporting Statement.

Please be aware that in order to be considered, you need to complete a Supporting Statement to accompany your CV. You must use the Person Specification to word your Statement which can be obtained from Retinue Solutions or from the Homes for Haringey Jobs section, on their website.

The closing date for completed applications will be Sunday, 2nd July.

We look forward to hearing from you.

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer.
Retinue Solutions is acting as an Employment Business in relation to this vacancy