Contact Centre Advisor

Recruiter
Anonymous
Location
London
Salary
10.60 - 10.60 GBP Hourly + GBP10.60/hour
Posted
14 Jun 2017
Closes
25 Jun 2017
Category
Public Sector
Function
Consultant
Contract Type
Temporary
Hours
Full Time
Build recruitment are currently recruiting for a number of Contact Centre Advisors for a Housing Association based in BromleyWe are looking from customer focussed individual who is passionate regarding standards and delivery.You will:
* Use rapport, questioning skills and empathy to provide a high quality customer focused service.* Ensure all calls are handled within agreed criteria.* Ensure each customer contact is accurately recorded and assigned on the appropriate computer system.* Undertake Contact Centre admin including handling social media contact as required.* Develop links with other departments.
We are looking for candidates from a contact centre, retail, or customer service background.To apply you must be flexible to work between the hours of 8am and 8pm Monday to Friday and be able to travel to Bromley within 40 minutes