23000.00 - 23000.00 GBP Annual + GBP23000/annum
13 Jun 2017
30 Jun 2017
Contract Type
Full Time

Part time, Permanent (16-20 hours per week)

Basildon, Essex

GBP23,000 pro rata

CMD Recruitment are excited to be supporting our client, who aim to support people to achieve their potential and progress in their careers and lives, in their recruitment of a Mentor.

A performance driven role in an exciting and developing industry, the Mentor will utilise all their skills and innovation to mentor, motivate, advise, encourage, train, support and track participants through their journey into work.

The Mentor must be adaptable to change and working towards continuous improvement in quality and performance. A multi-site/outreach role, this calls for good team work and will require the need for travel and flexibility. The attainment of personal and team targets is essential in the role.

Key Responsibilities and Accountabilities:

* Market the mentoring service to our deliver partners
* Generate referrals from our delivery partners to meet mentor start targets
* Provide 1:1 mentoring sessions for participants
* Develop engaging relations between the participant and th support model
* Delivery of an assessment to underpin the participants ISP (Individual Support Plan)
* Co-ordinating of support, to support the participant in developing their skills and overcoming their barriers
* Regular caseload conferencing to review the participants progression
* Liaison and relationship building our delivery partners
* Assisting customers in building their CV, Job Specification and Cover Letter Writing
* Smart and effective caseload management
* Varied field work and outreach working
* Delivery of performance targets and compliance of standards to meet contract requirements
* Perform other related duties as required

Person Specification


* Excellent customer service skills and empathy
* Ability to plan and develop strategies with the mentee to progress their pathway to employment
* SMART target setting, recording and monitoring mentoring goals
* Delivering support and motivate people who have to overcome their barriers to employment
* Experience in meeting and exceeding targets
* Ability to build supportive, effective and professional relationships with mentees, delivery partners and stakeholders
* Flexibility and adaptability to change
* Innovation and ideas delivery individually and in staff forums
* Highly motivated individual
* Confident in use of MS Office, MS Word, MS Excel and Outlook
* Excellent organisational skills and Attention to detail
* Car owner with full and clean driving licence with business insurance cover
* Knowledge of Safeguarding Processes


* Mentoring qualification or working towards
* Qualification in Advice and Guidance Level 4 or working towards

Personal Qualities

* A passion for supporting our participants in overcoming their barriers and reaching their potential
* A belief and determination in making a difference

If this role sounds of interest to you, please send you CV to Lesley Price for a confidential conversation

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