Training and Performance Coach

Recruiter
Anonymous
Location
Gloucestershire
Salary
28500.00 - 28500.00 GBP Annual + GBP28500/annum
Posted
13 Jun 2017
Closes
11 Jul 2017
Function
HR
Contract Type
Permanent
Hours
Full Time
Training and Performance Coach
Chipping Sodbury
Up to GBP28,500 plus up to 10% performance related bonus

Our client has ambitious plans???they need ambitious people to help them deliver!

They're clear that their core business is the management and maintenance of current homes and the development of new ones. They're aiming to be world class by 2020.

They're building hundreds of affordable new homes, customer satisfaction is on the up and their financial position is strong. They've got a great story to tell and they're looking for someone to help them tell it.

They're currently looking for an experienced training and performance professional to ensure that the coaching programme for the Customer Service team members provides the right skills and behaviours to support the overall performance of the team.

Interacting and building effective relationships with colleagues and customers, you'll be involved in preparing, designing, delivering and evaluating all training. You'll be tasked with delivering inspirational, service focussed coaching across all areas of Customer Services, whilst ensuring that colleagues are afforded the time to develop in order to meet service levels and strategic business objectives.

The successful candidate will ideally possess a training and coaching qualification and will have previous experience of delivering coaching in a customer facing environment. You'll have evidence of subsequent improvements in performance levels and with have a clear desire to help in our ambitions to deliver a world class customer experience.

All employees are required to undergo a DBS check every 3 years. The level of the DBS check varies depending on the role.

Keywords: Training and Performance, Training, Coach, Trainer, Training and Development, Development Officer, HR