Client Affairs Officer

United Kingdom
16.61 - 16.61 GBP Hourly + GBP16.61/hour
13 Jun 2017
20 Jun 2017
Public Sector
Contract Type
Full Time
An exciting opportunity has arisen for a Client Affairs Officer to join a public sector organisation based in East London.

The successful candidate will ideally have a good understanding of appointeeship and deputyship legislative framework and have knowledge of accountancy practices in relation to managing financial affairs. The successful candidate will have knowledge of the function of work undertaken by Property Protection and have experience of dealing with service user finances, receipting and making payments.

The overall purpose of the role will be to provide an efficient, effective, comprehensive and expert Client Affairs function. To include all aspects of Court of Protection Deputyship, DWP appointeeship and property protection. The successful candidate will ideally have experience providing expert guidance, consultancy and support to staff and external colleagues on DWP appointeeship, Court of Protection and Mental Capacity Act 2005 legislation and practice.

Key tasks and accountabilities:
* To actively engage in the development, maintenance and review of effective systems for performance monitoring and reporting on all aspects of the client financial affairs function. To include deputyship, appointeeship and property function.
* To support the function of selling and renting property. Where necessary, retaining and instructing estate agents, solicitors and other professionals in connection with the valuation, marketing and sale of properties. Commissioning services from, negotiating contracts with and building links with tradesman in connection with clearing, renovating, upkeep and improvement of clients' properties.
* Responsible for the expert and effective discharge of the Appointeeship function. To include acting on behalf of, protecting and promoting the financial interests of clients, ensuring that all statutory obligations are fulfilled - including preparation/submission of applications, maximising benefits, and accurately maintaining reconciling payments and accounts.
* In relation to complex matters such as statutory returns - and in order to ensure the maximisation of income due to the council and clients - to engage in effective liaison with government departments and statutory agencies such as the Office of the Public Guardian and Treasury Department.
* Manage, review and plan clients' budgets - including the reconciliation of client accounts, resolving financial issues, revising and resetting payment schedules and liaising with financial institutions
* To increase community resilience by providing expert initial advice and signposting for clients, regarding DWP appointeeship, the Court of Protection, property protection and the provisions of the Mental Capacity Act 2005

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer