Technical Sales Specialist - Molecular Biology and Genetics

North East England
30000.00 - 30000.00 GBP Annual + GBP30000/annum Bonus scheme, car allowance
13 Jun 2017
11 Jul 2017
Contract Type
Full Time
A great opportunity for a Scientist (clinical, academic or industry background), with a background in Genetics or Molecular Biology and experience with PCR, DNA or Sequencing based technology, to move into an exciting scientific commercial role with an innovative and growing company!
Full sales and product training is provided.

PRODUCTS: Assays & Kits for Genetic Disease Testing
CUSTOMERS: NHS & Research laboratories
TERRITORY: Office based from Manchester with up to 50% international travel

In this role you will be responsible for sales and technical support to the company's customer base via working closely with the global distributors. The role will be partly office and partly customer-facing, to ensure customer satisfaction, company sales targets are reached and marketing plan is fulfilled.


Sales and Marketing:
Contribute to achievement of annual sales and marketing plans
Provide product expertise and sales support for distributors
Contribute to the development of sales leads through attendance at conferences and exhibitions, follow up on website enquiries and gain customer recommendations
Build and maintain long term relationships with customers and distributors
Assist with the development of future product lines through interaction with KOLs, gain feedback and market insight
Assist with the development of technical and marketing literature materials and the product development/planning and marketing process
Attend and contribute to internal and external scientific meetings to maintain awareness of new molecular biological techniques, competitor landscape and new product opportunities
Contribute to the maintenance of a customer relationship management database

Technical Support:
Working closely with the R&D, QC and manufacturing teams and provide specialist technical support to customers within the distributor network regarding product performance, troubleshooting and complaints.
Organise and run product demonstrations and training for both customers and distributors
Ensure regular customer contact to monitor and ensure continued satisfaction
Present technical workshops and seminars to customer/special interest groups and provide technical support at customer sites
Develop, organise and deliver product evaluation and validation programs to new and existing customers.

Degree in a Life Science discipline, preferably in Genetics or Molecular Biology
Experience with PCR, DNA or Sequencing based technology
Previous experience working in a molecular genetics laboratory is desirable
Ability to travel abroad up to 50% of your time
Fluency in an additional language is desirable but not essential