30000.00 - 30000.00 GBP Annual + GBP30000/annum Car + Bonus
13 Jun 2017
11 Jul 2017
Contract Type
Full Time

GBP30K PA + Bonus + Company Car

Extra Personnel are recruiting for an implementation manager to project manage new business accounts throughout the UK. The role will be based out of our head office in Walsall but will require UK travel and flexibility to fit with the business needs of each new recruitment account.

Job Role of Implementation Manager:

To lead the implementation of either an onsite or branch fed volume using account, ensuring all systems and processes established exceed the service levels expected by the client.


* To be involved in tenders and presentation with the ability to proactively sell and demonstrate success to potential new clients
* To investigate current client and incumbent supply model
* Liaise with supervisors, team leaders, HR, Managers and temporary workforce on site to evaluate possible areas for service improvement.
* Design and present an enhanced service model improving on all areas of concern identified and offering additional services where possible
* Agree and deliver an implementation diary, with fixed achievement by dates for each step of the way
* To coordinate TUPE and Temp to Temp transfers on contracts when necessary
* To install and roll out a full biometric T&A system on all clients sites as required
* To deliver a service that exceeds client expectations
* To train and mentor all supplying EP staff on all internal SOP procedures in relation to interviewing, RTW, Payroll, Disciplinary and Operating standards
* To train and mentor all supplying EP staff and maintain set standards against supply, management and MI of temporary workforce
* To work along side supplying teams on site during set up and peak periods to ensure service delivery
* Ensuring regular reviews with clients for updates and future action plans
* Ensure regular reviews with on site / branch teams covering both client and consultant issues and concerns.
* To lead by example at all times
* To consistently analyse current supply model and provide initiatives to improve value added on an ongoing basis
* Due to the unknown locations of onsite contracts travel and nights away from home will be expected during busy times.

Requirements of the Implementation Manager :

* Previous Recruitment experience essential
* Ideally with implementation or high volume account management experience
* Must Hold full valid driving licence
* Have good administrative and PC Skills
* A drive to succeed and improve, not just ones own career but also the operations of our clients

As part of our commitment our implementation manager will also receive:

* Cash Back Healthcare Scheme
* Up to 2% contributory Pension
* Life Assurance
* Minimum 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays
* Your birthday off paid
* Continued advancement training
* My Staff Rewards - an online benefit platform offering discounts on days out, retail, restaurants and much more

Extra Personnel is acting as an Employment Agency in relation to this vacancy