Collections Risk Analyst

20000.00 - 28000.00 GBP Annual + GBP20000 - GBP28000/annum
16 Jun 2017
03 Jul 2017
Contract Type
Full Time
The Role

Our global banking client are currently recruiting for a Collections Risk Analyst to join the team, this role will be based in Solihull.

Collections analytics is about guiding the business to improve performance by defining the best approach to helping customers who are not meeting their financial commitments. A good understanding of data and problem solving helps in this varied role as different areas of collections will require different approaches.

An ability to adapt the way of approaching problems and also balance different competing goals is necessary as often multiple objectives will need to be satisfied in any given solution. The ideal candidate will be able to analyse data to extract trends and behaviours while also maintaining that the customer's best interests are paramount to any successful collections strategy.

Key Responsibilities for the role???

The Collections analyst responsibilities include:

1 Work within the collections strategy risk team to interpret results of tests and provide recommendations of how they can be implemented into the business strategy
2 Monitor the performance of the tests to understand impacts on customer behaviour
3 Work with collections operations management to implement strategies in live
4 Evaluate the risk profile of the collections portfolio to provide process improvements
5 Work with data to understand the external recovery performance of our partners
6 Provide summaries of recovery debt segments by profile to improve strategy
7 As requested, liaise with other departments or external organisations e.g. corporate risk on any current or future initiatives.
8 Ensuring compliance with all Group and external regulatory requirements.

Driven by success? Then join our winning team.

We're committed to creating finance solutions that customers trust and help our partners grow.

Our client, a leading global bank, provide Everyday Finance; a range of simple and straightforward products that allow people to budget, spread payments and finance their purchases and projects.

Working with leading brands and high street names for over 40 years we help to attract customers, build loyalty and increase sales through flexible and innovative finance solutions, including point of sale finance, credit cards, insurance premium finance and affinity loans.

Our culture is innovative, collaborative and fun and we challenge everyone to make a difference for colleagues, customers, partners and our community. We believe in providing colleagues with a great place to work and an open and inclusive environment

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