Director of Transformation
The Government is committed to making HM Land Registry "the world's leading land registry for speed, simplicity and an open approach to data". This is a hugely ambitious objective which will require HM Land Registry (HMLR) to undertake a significant and far-reaching transformation which will make the services it provides almost completely digital.
HMLR is a critical component of national infrastructure. The vast majority of commercial and residential property transactions in the UK involve HMLR, which guarantees the property rights of firms and citizens. Without HMLR to safeguard and guarantee ownership the property market would collapse. As important, HMLR records and subsequently discharges every mortgage and loan in England and Wales which is secured on property. Collateralised lending is therefore entirely dependent on HMLR. Without HMLR the housing market and part of the financial sector could not function.
HMLR is a non-ministerial government department. It is also a trading fund with an annual turnover of over £300m and an Executive Agency reporting to the Department for Business, Energy and Industrial Strategy. It employs over 4,500 people most of whom work in Operations in its 14 offices and call centres across England and Wales.
Operating at Executive Board level and reporting to the Chief Executive, the Director of Transformation will drive forward the transformation agenda associated with HMLR’s new five-year Business Strategy (2017 - 2022), operating as the strategic lead on transformation and whole organisational and cultural change. They will lead the Programme Management Office and act as Head of Profession for programme and project management, and will ensure that HMLR has the capacity and capability now and in the future to deliver the ambitious programme of change.
This is a demanding role with responsibility for the control of a large scale, complex and ambitious programme. We are looking for an exceptional and inspirational senior leader, credible at board level. You will have experience of delivering transformational change in a large complex public or private sector organisation - including people, process and technology, to deliver significant service improvements and cost savings for customers. You will have a proven track record of challenging existing practices to identify new and better ways of working, as well as excellent communications, influencing and stakeholder management skills. An understanding of the machinery of government and associated governance/approvals would be helpful, but is not essential.