Sales Team Leader ??? SKY Inbound

27825.00 - 27825.00 GBP Annual + GBP27825/annum plus quarterly bonus & benefits
19 Jun 2017
17 Jul 2017
Contract Type
Full Time
We are looking for skilled call centre Leaders with a passion for supporting and developing their people, promoting sales techniques and driving sales performance. We have a five-year plan to transform the way we work, serve our customers and take care of our colleagues, and we need the help of some great people to make it happen. So what exactly are we looking for?

* An entrepreneurial mindset
* Skills in driving sales results and coaching others to success
* Strive to raise the bar in your personal performance
* Ability to drive best-in-class customer support

We know that to be successful, we need to hire the very best. That's why we have an attractive OTE package of GBP30,769 in place.

So, what else is changing? Here's a taster:

* Newly refurbished offices
* Attractive bonus package
* Increased annual leave
* Basic salary of GBP27,825 for skilled Sales Team Leaders

About the role

We're a proud partner to dozens of leading manufacturer and retail brands across the world, taking the worry out of breakdowns for almost 9 million customers in the UK.

Leading a team of circa 15 Customer Sales Representatives, you will be an ambassador of our SKY campaign, driving success in your team who will represent and promote this well-known household brand. You will be a great coach and motivator, acting as a role model not only for your team but also for our business, as an advocate of our brand.

Your team will be engaging with SKY's warm customer base, making them aware of products they can purchase. You will drive sales performance with the focus of providing our customers with added peace of mind and protection for their appliances.

You will therefore be highly skilled in guiding and supporting a team to optimise the most effective but compliant sales techniques. Having performed in a similar role you should also be computer literate and have knowledge of HR policies and procedures.

About you

We are looking for motivated and ambitious Sales Team Leaders who can evidence a natural flair for promoting high quality sales and customer service to join our fantastic SKY Inbound Campaign, based in the vibrant city centre of Nottingham.

Leading by example is crucial to this role, we welcome curious opportunists who can guide, coach, mentor and encourage their teams to maximise performance whilst promoting some healthy competition in the workplace.

Our Sales Team Leaders will demonstrate:

* a passion for leadership
* a passion for sales
* a strong track record of success in a similar role and environment
* a customer centric approach
* a drive to deliver exceptional team performance and development
* superb coaching skills

Working for us works for you:

Here are the key benefits we offer our people:

* A competitively placed salary package - GBP27,825 basic pay for skilled Team Leaders
* Bonus earning potential of up to GBP2,944 paid quarterly
* 33 days' annual leave (bank holidays are classed as normal working days)
* Discounted Sky TV and broadband packages
* Discounted warranty products
* An incentivised working environment
* Free Wi-Fi, hot drinks and fresh fruit
* Pension scheme
* Free life assurance
* Clearly defined career progression opportunities
* Complimentary Domestic & General product protection plan
* Great employee discounts at local shops, gyms and restaurants

So, what are you waiting for?

Shift patterns will be variable and based on a 37.5 hour contract, which the Recruitment team will be happy to discuss with you should you be shortlisted for telephone interview.

Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Please note that we have a thorough referencing process, which include credit and criminal record checks