Account Director

Recruiter
USMAART
Location
North East England
Salary
100000.00 GBP Annual + 90,000 - GBP110,000
Posted
24 Jun 2017
Closes
21 Jul 2017
Function
Consultant
Contract Type
Permanent
Hours
Full Time
USMAART Recruitment are searching for a Contact Centre Account Director to manage and grow existing accounts.

As call centre Account Director here's a bit about what you'll be responsible for: -

Management of client relationships
Driving performance via the operational teams and feeding back on SLA's KPI's etc
Engaging with Key Stake holders across the outsourced business and within the client operations
Discuss/manage commercial activity and contracts
Build strong lasting and engaging relationships
Manage the complex structures and governance within the framework
Generate significant revenues from client accounts

Qualities you must have: -
Strong BPO outsourced background (call centre) with experience of managing large scale client campaigns
A track record and demonstrable experience of growing accounts
Significant experience operating as a Client Services Director/Account Director
Strong commercial and Stakeholder experience
How to apply:-
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If this is of interest please respond with current package details, a summary of your specific match to the Candidate Profile above & an up to date CV which clearly demonstrates your match to our client's requirements.