Head of Operations

Web Recruit Ltd
40000.00 GBP Annual + GBP45,000 Plus Benefits
26 Jun 2017
23 Jul 2017
Contract Type
Full Time
Head of Operations
Manchester or Middleton

Are you an organised and hard-working Head of Operations seeking your next step? Do you have what it takes to drive efficiencies, motivate teams and ensure the smooth running of an innovative business? If so, read on.

The Company:

With a global network spanning Europe, the US and China, our client is a growing eCommerce company. Their mission is to provide the highest quality products at competitive prices and an outstanding service to every customer.

Due to continued success, our client is now looking for a Head of Operations to join their team, based in their Manchester office or their distribution centre in Middleton.

The Rewards:

- Salary of GBP45,000
- Creative and forward-thinking environment
- The chance to make a positive impact on a highly successful business

In this important role, you'll be based from our client's central Manchester office or Middleton location, both offering a fantastic work environment.

The city centre office is based in a renovated factory which forms part of a modern office complex situated around the site of an old brewery. Alternatively, their Middleton site offers an easy commute from outside the city, and has undergone an impressive GBP4m refurbishment, providing the flexibility that a rapidly-growing eCommerce business needs.

You will have the chance to make your mark on the business, share your knowledge with dedicated teams and shape vital business functions that are key to our client's ongoing success.

The Role:

As the Head of Operations, you will ensure the smooth running of our client's business, in terms of warehousing, customer service, general operations and compliance.

Championing a culture of excellence, you will:

- Mentor and coach the management team
- Ensure that financial and operational targets are met
- Review and enhance processes to ensure that all areas are best-in-class
- Retain the company's ISO 9001 certification
- Develop systems to further enhance the customer experience
- Manage relationships with external partners and vendors
- Gather, analyse and interpret data and metrics

About You:

To join this passionate team, you will need:

- Senior management experience, gained in a fast-moving operations role
- Strong leadership skills
- In-depth knowledge of diverse business functions and principles, such as warehousing, fulfilment and customer service
- Strong IT skills, including MS Office and ERP and CRM software
- A degree level qualification

Our client is eager to hear from candidates with experience as an Operations Manager, Warehouse Operations Manager, Customer Service Operations Manager, eCommerce Operations Manager or Operations Supervisor.

Our client is an equal opportunities employer, is 100% committed to creating jobs within the UK, and really values a diverse workforce.

So, if you have the drive and commitment to join our client as the Head of Operations, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours: 38.75 hours per week