Personal Injury Claims Handler - Motor/ RTA

21000.00 - 27000.00 GBP Annual + GBP21000 - GBP27000/annum Excellent Benefits
28 Jun 2017
26 Jul 2017
Contract Type
Full Time
Third Party Personal Injury Claims Negotiator

We are currently recruiting for an experienced Motor/ RTA Personal Injury/ Bodily Injury Claims Handler.
We require an experienced Personal Injury claims handler, and can offer the opportunity to join a rapidly growing company with lots of potential for career growth. Candidates must be able to demonstrate at least two years previous Personal Injury Claims handling experience in a similar role, and the ability to investigate third party motor claims in order to identify suspected fraud and negotiate liability & quantum.

Purpose of the Role:

- To effectively manage a portfolio of motor claims encompassing third party personal injury, property damage, credit hire and accident damage from infancy through to settlement.
- Validate claims with application of fraud and indemnity knowledge.
- Exhaust all investigation avenues to facilitate accurate and prompt assessment of liability
- Provide excellent service to all stakeholders
- Ensure that indemnity spend is minimised with application of effective liability decision making and commercial considerations.
- Application of accurate reserves in line with company guidelines.
- Generate ideas to contribute towards the continuous improvement of the team.

Key Role Deliverables:

- Prompt and thorough liability investigations collating all available evidence to arrive at an accurate assessment of liability
- Application of accurate reserving
- Ability to capture and record key data ensuring its integrity throughout the lifecycle of the claim
- Excel against customer service level expectations and taking ownership of all inbound communication.
- Attention to detail
- Ensure thorough chronological record keeping of all activity within file claim notes.
- Ensure effective communication to Policyholder of all claim decisions and progression.
- Accurate quantum assessment on presented claims

- Maintain effective diary management to minimise claims lifecycle

Technical requirements:

- Expertly assess policy indemnity
- Identification of fraud indicators
- Proficiently investigate and assess liability drawing upon knowledge of relevant section of the highway code and case law
- Application of reserving philosophy.
- Be proficient in the use and application of Visualfiles and other inelegance systems
- Ability to interrogate expert reports and apply findings to both liability and quantum elements of the claim
- Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks.
- Good working knowledge of the Judicial Studies Guide to facilitate accurate quantification of personal injury claims.

Please send your CV or contact Robert Oxley at Asure-Recruit for more details

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