Personal Injury Claims Handler - Motor/ RTA

Recruiter
Anonymous
Location
Sevenoaks
Salary
21000.00 - 27000.00 GBP Annual + GBP21000 - GBP27000/annum Excellent Benefits
Posted
28 Jun 2017
Closes
26 Jul 2017
Category
Accounting
Function
Consultant
Contract Type
Permanent
Hours
Full Time
Third Party Personal Injury Claims Negotiator

We are currently recruiting for an experienced Motor/ RTA Personal Injury/ Bodily Injury Claims Handler.
We require an experienced Personal Injury claims handler, and can offer the opportunity to join a rapidly growing company with lots of potential for career growth. Candidates must be able to demonstrate at least two years previous Personal Injury Claims handling experience in a similar role, and the ability to investigate third party motor claims in order to identify suspected fraud and negotiate liability & quantum.

Purpose of the Role:

- To effectively manage a portfolio of motor claims encompassing third party personal injury, property damage, credit hire and accident damage from infancy through to settlement.
- Validate claims with application of fraud and indemnity knowledge.
- Exhaust all investigation avenues to facilitate accurate and prompt assessment of liability
- Provide excellent service to all stakeholders
- Ensure that indemnity spend is minimised with application of effective liability decision making and commercial considerations.
- Application of accurate reserves in line with company guidelines.
- Generate ideas to contribute towards the continuous improvement of the team.

Key Role Deliverables:

- Prompt and thorough liability investigations collating all available evidence to arrive at an accurate assessment of liability
- Application of accurate reserving
- Ability to capture and record key data ensuring its integrity throughout the lifecycle of the claim
- Excel against customer service level expectations and taking ownership of all inbound communication.
- Attention to detail
- Ensure thorough chronological record keeping of all activity within file claim notes.
- Ensure effective communication to Policyholder of all claim decisions and progression.
- Accurate quantum assessment on presented claims

- Maintain effective diary management to minimise claims lifecycle

Technical requirements:

- Expertly assess policy indemnity
- Identification of fraud indicators
- Proficiently investigate and assess liability drawing upon knowledge of relevant section of the highway code and case law
- Application of reserving philosophy.
- Be proficient in the use and application of Visualfiles and other inelegance systems
- Ability to interrogate expert reports and apply findings to both liability and quantum elements of the claim
- Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks.
- Good working knowledge of the Judicial Studies Guide to facilitate accurate quantification of personal injury claims.

Please send your CV or contact Robert Oxley at Asure-Recruit for more details