Technical DBA Team Manager (ITIL, Oracle, Linux, Manager)

HM Revenue and Customs
57000.00 - 63000.00 GBP Annual + GBP57,000 - GBP63,000
29 Jun 2017
18 Jul 2017
IT, Internet
Contract Type
Full Time
Technical DBA Team Manager (Oracle, SQL, Manager)

With 60000+ staff and 50m customers HMRC is one of the biggest organisations in the UK, running the largest digital operation in Government and one of the biggest IT estates in Europe. We have six modern, state-of-the-art digital delivery centres where multiple cross functional agile teams thrive in one of the most dynamic and innovative environments in the UK. We are expanding our CBP Delivery Group and are recruiting into a number of posts within the Revenue & Customs Digital Technology Service in Newcastle.

About the Technical DBA Team Manager (ITIL, Oracle, Linux, Manager) role

This is a hands on technical management role responsible for the availability and performance of production databases within the agreed KPI's and ITSLA.

You will be managing a team of DBA's supporting both critical production databases for a high profile HMRC service as well as engaging in the end to end
project delivery life-cycle.

You will help ensure the effective operations of database platforms, and proper integration with dependent services through effective staffing, monitoring, metrics, and operational excellence.

You must possess strong leadership, be detail-oriented, a quick decision maker, and have a passion for getting things right.

You will excel at managing multiple projects and tasks, and cross-functional communication within internal Delivery Groups and external suppliers in addition to managing teams during high pressure problem resolution.

You will possess strong written and verbal communication skills and be comfortable handling internal stakeholders and external vendor communications.

The ideal candidate will have experience supporting large-scale, massively concurrent, highly available database systems.

You will lead and performance manage a new team of talented and dedicated DBA's focusing on the health of the database tier through the complete system lifecycle.

You will support teams through scheduled maintenance and release deployment activities after hours.

You will share domain and technical expertise, providing technical mentorship and support the development of a virtual team community in database administration.

Your experience with Oracle RDBMS will be critical to your success; however, you should be prepared and knowledgeable and willing to innovate to explore new technology offerings that will help HMRC to adopt any future technology platform pertinent to the systems being supported.

Other information for the Technical DBA Team Manager (ITIL, Oracle, Linux, Manager) role


• Educated to degree level
• 7+ years of industry experience
• 4+ years of experience leading DBAs
• Relevant hands-on technical management experience of DBA support teams and skills - troubleshoot, debug, evaluate, and resolve database software defects.
• Strong technical background on DBA domain
• Excellent communication skills, written and oral communication skills;
• Well versed with the ITIL framework
• People and performance management
• Ability to take the initiative, set schedules and prioritise independently


• Oracle Certified Practitioner
• Management level certification
• Project management experience (involving database maintenance project planning,
capacity planning, knowledge transfer plans)
• Agile Development framework and DevOps
• Good understanding of the underpinning Oracle technology stack:

• Oracle GoldenGate
• Oracle RAC One Node
• Oracle Database 12c
• Oracle DBFS
• Oracle Data Guard
• Oracle Enterprise Linux
• Oracle Enterprise Manager

Working Pattern:

It should be noted that this role will require the successful candidate to provide support 24/7 outside of normal working hours as part of an on-call rota.

Must pass basic security checks and undertake National Security Clearance - Level 2- if security clearance at this level is not already in place

CV's should clearly demonstrate how the candidate meets the essential criteria and qualifications stated above.

The post is based in Longbenton with occasional travel/ to other HMRC and Government departments/locations and supplier offices.

To apply for the role of Technical DBA Team Manager (ITIL, Oracle, Linux, Manager), please click 'apply now'.