Service Charge Officer (Housing)

Letchworth Garden City
35000.00 - 35000.00 GBP Annual + GBP35000/annum
30 Jun 2017
28 Jul 2017
Contract Type
Full Time
Service Charge Officer (Housing)
Letchworth Garden City

Make change happen!

Our client is a not-for-profit housing association providing quality homes across eight local authority areas in the counties of Hertfordshire and Bedfordshire.

They are currently looking for someone with experience of setting and managing service charges to help them deliver a great service to all of their customers and communities. The post holder will apply their drive and knowledge to better manage service charges with a view to improving customer well-being and the neighbourhoods they live in.

Our client aims to resolve challenges by applying a collaborative and flexible approach, you will embody and champion this approach. You will act as a account manager, arranging and managing contracts that provide communal services to get the best deal for customers whilst taking into consideration overall social purpose.

You will work closely and collaboratively with the our operational teams to create a joined up service that offers an easy to access customer centred service. You will train and support Housing Officers to build the knowledge to deal with service charge queries and will be on hand to assist customers with these queries.

With a background in managing service charges, you will have a strong working knowledge of the legislative framework within which service charges need to be managed. You will have the ability to calculate and manage charges and will be skilled in managing contacts delivering communal services.

If you are passionate about housing and want to join an excitingly progressive organisation, we would love to hear from you!

Keywords: Service Charge Officer, Housing Association, Social Housing, Estate Agent, Income Officer