• Product Executive in Current Accounts • Based at our Swindon head offices. • GBP25,169-36,356 a year on an open ended permanent 35 hour a week contract. • Applications are invited until 17/07/2017 Current Account is core to Nationwide's customer centric strategy moving forward and we have exciting plans to shake up the market. We've grown strongly over recent years and have peer group beating customer satisfaction. We're now entering an exciting phase as we grow our product range to meet the needs of customers through all life stages. There has never been a more exciting time to be involved in current accounts.
Who we're looking for
You'll need to: • Have an understanding of Financial Services and ideally our products too, knowing how to develop and market their features and service propositions in a constantly evolving market. • Ideally have some experience of a product or marketing based role so you'll be able to identify opportunities to drive activity and deepen our customers' relationships with us. • Have strong influencing skills and be able to communicate your ideas well both verbally and in writing. • Understand the key drivers of customer satisfaction and be able to use your knowledge to shape our output to develop enhanced levels of customer advocacy and retention. • Be able to work Nationwide's current account products to drive improvements that will help us meet and exceed our business targets.
What you'll be doing
• You'll be joining the Products and Acquisition team in Current Account, an expanding team with an exciting portfolio of work, focusing on adult accounts. You will play a key role in supporting the ongoing management and development of our core product range. • You'll focus on ensuring that our propositions meets the needs of our members. • This is a varied role in a fast-paced environment and so you will need to be analytical, creative, confident and a great communicator with a strong customer focus.
Salary: GBP25,169 - GBP36,356. Date posted: 07/07/2017