Quality Manager

Bupa Care Homes
45000.00 - 45000.00 GBP Annual
12 Jul 2017
25 Jul 2017
Contract Type
Full Time
Quality Manager - covering the Cumbria, Lancashire, North East and the North West & Wales.

40 Hours- Permanent

Salary up GBP45k

Quality Manager

* Do you want to be part of an established team in one of the world's biggest healthcare providers?
* Are you looking to develop your career within a professional and supportive environment?

We currently have fantastic opportunities in Bupa Care Services for Quality Managers to join our large and forward thinking team.

Quality Managers work closely with a small number of care homes to provide professional and clinical support. Our focus is to support care home managers and staff to give the best possible care to our residents, and to improve regulatory compliance.

Our Quality Managers make up a regional team, so at times travel across the UK may be required.

About the role

* You will act as a professional role model for the values of Bupa Care Services by supporting our care home managers and staff in achieving a first class care provision, in line with the Bupa Quality Assurance strategy.
* You will coach and advise on all aspects of quality improvement, and establish and support interventions and activities to enable care homes to improve their regulatory compliance.
* You will provide hands on coaching and support to care home teams on all areas of clinical practice, and assist clinical leaders to embed competency checks to ensure high standards of safe and effective care are provided to our residents.
* You will support and coach nurses to understand their professional accountability and promote the importance of robust leadership within the care home.
* You will assist the sharing and embedding of new systems, processes and knowledge within our clinical and operational teams to drive forward improvements.
* You will undertake root cause analysis investigations and provide action plans for operational colleagues to enable continual quality improvement.

Who we are looking for

* You will be a Registered Nurse with evidence of ongoing professional development and experience of the care home sector.
* You will have an understanding of the UK regulatory framework, and a strong customer care focus.
* You will have excellent written and verbal communication skills.
* You will have strong problem solving and analytical skills and the ability to apply these in complex and challenging situations.
* You will be able to coach and motivate others, and build strong relationships with care home staff, colleagues working in other departments and external stakeholders.
* You will be able to confidently represent the organisation at external meetings in a professional and balanced manner.
* You will be able to analyse and understand the root cause of problems and work with operational teams to develop plans to address these.

What we offer you

* A competitive salary of GBP45k, plus 10% achievable management bonus
* 5% Bupa Personal Pension Plan
* Bupa Life Assurance Scheme
* 25 days holiday plus bank holidays
* Company car

To apply:

To apply please use the link, or contact Lindsay Foster at [... Click Apply...] or call [... Click Apply...]for a confidential discussion.'