Operations Analyst - Fast Growth Bank - up to GBP35,000 p/a

Trilogy International
25000.00 - 35000.00 GBP Annual
12 Jul 2017
19 Jul 2017
Contract Type
Full Time

Operations Analyst - Fast Growth Bank - up to 35,000 p/a + comprehensive package

My client, a rapidly growing bank based in the City of London, requires an experienced Operations Analyst to join their expanding Operations Team.

Role responsibilities:

  • Be the subject matter expert on BACS processing and PSW management as well as represent operations in development and testing activities
  • Assist with daily reconciliation process and authorise accurately and within deadlines any transaction failing Straight Through Processing
  • Oversee the processing and maintenance of Direct Debits, Standing Orders and related entries
  • Act as first point of escalation to resolve internal and/or external and customer queries relating to payments
  • Oversee performance of all static data tasks with reference to opening, closing and day to day account maintenance
  • Provide subject matter expertise in order to assist with the reconciliations process or identify the appropriate team resource to do so
  • Enable and promote a culture of continuous improvement of processes and workflows through working with colleagues to identify areas of improvement and suggestion of solutions to the operations system
  • Build and cement strong relationships with colleagues, customers and payments schemes
  • Build and maintain in-depth knowledge and understanding of MAL, KYC, banking sanctions and FCA regulation

Key experience required:

  • Ideally 3years + experience of payments processing specifically with BACS
  • Excellent customer management skills
  • Strong communication skills with ability to engage at all levels of seniority
  • Good operational skill set
  • Good understanding of banking in general
  • Self-motivated with good attention to detail

If you have the required skills and are interested in this role please submit your CV.

Many thanks