Hearings Support Officers - Decision Letter & Administration Team

Nursing and Midwifery Council
22887.00 GBP Annual
12 Jul 2017
26 Jul 2017
Contract Type
Full Time

Hearings Support Officers - Decision Letter & Administration Team
Permanent contracts
GBP22,887 per annum plus benefits

About us

The Nursing and Midwifery Council exists to protect the public. We do this by ensuring that only those who meet our requirements are allowed to practise as a nurse or midwife in the UK. We take action if concerns are raised about whether a nurse or midwife is fit to practise.

About the roles
Decision Letter Team
Based in the Fitness to Practise directorate, Hearings Support Officer in the decision letter team, you will arrange for decisions to be communicated as soon as practicable after the conclusion of a hearing or meeting, in accordance with the Nursing and Midwifery Council (Fitness to Practise) Rules 2004. You will be responsible for managing the updating of the register ("WISER") and case management system ("CMS") and ensure all outcomes are updated accurately to ensure public protection.

Administration Team
Based in the Fitness to Practise directorate, Hearings Support Officer in the administration team will provide administrative support and assistance following the completion of hearings. Key responsibilities include ensuring that all hearing outcomes are accurately reflected in the key databases - WISER and the Case Management System (CMS) and ensuring that the Public Standards Authority (PSA) has been notified of outcomes within the correct timescales. You will also be responsible for proactively managing the Panel Secretary rota.

About you

You will have excellent customer service skills and administration experience gained within a complex office environment. You will have a high attention to detail and be able to demonstrate the ability to meet tight deadlines in a pressurised environment. You will have excellent IT skills with experience of data input and the retrieval of information using databases.

To apply

For more information about the Hearing Support Officer role in either team, and to apply, please visit the NMC website.

Closing date for completed applications: 12:00 noon Tuesday 25th July 2017.

The NMC is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

Registered Charity in England and Wales [] and in Scotland [SC038362]