Mortgage Completions Team Leader

Stellar Select Limited
35000.00 GBP Annual
12 Jul 2017
09 Aug 2017
Contract Type
Full Time

We have a great new vacancy available for an experienced Mortgage Completions Team Leader offering up to GBP40,000 based in London with a Retail Bank. As a Mortgage Completions Team Leader, you will be responsible for a completions team that take the lead on all legal due diligence on mortgage cases, and prepare them for completion. They communicate with solicitors and relationship managers at key points throughout the mortgage journey. You will provide an environment that will inspire and nurture the team of specialists to become experts in their roles, so they can consistently provide an outstanding application experience.

Responsibilities for the role of Mortgage Completions Team Leader

  • Providing full cover to the Mortgage Operations Manager
  • Supporting our colleagues, making sure policies and procedures are followed to protect our customers
  • Managing daily work queues, exception reports and distributing workloads across the team
  • Monitoring, managing & reporting on workflows and servicer referrals making sure that MI is accurate
  • Supporting the Oversight Manager with matters relating to our service providers
  • Coaching and develop colleagues including production of training documents
  • Constantly looking for ways to improve working practices and increasing the profile of the team

Experience required for the role of Mortgage Completions Team Leader

  • Experience gained within a mortgage or other lending related process driven operational team is essential either within a bank or lending environment
  • An experienced and confident leader with the ability to support and guide colleagues and a passionate about inspiring and nurturing others is essential
  • Passionate about providing unparalleled levels of service and convenience for customers
  • Understanding of strategy, planning and priorities of the team and wider company
  • An operations background, passionate about process and the ability to make improvements to our customer experience

Salary: Up to GBP40,000 plus competitive benefits package and discretionary annual bonus

Location: Holborn, London

For more information regarding the role of Mortgage Completions Team Leader please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days