Neighbourhood Officer

Recruiter
Clarion Housing Group Limited
Location
Norwich
Salary
28605.00 GBP Annual
Posted
14 Jul 2017
Closes
18 Jul 2017
Function
Consultant
Contract Type
Permanent
Hours
Full Time

About the role

We have a great opportunity for an experienced Neighbourhood Officer to make their mark in our newly merged housing group and to join our team to lead on the delivery of high quality, consistent and pro-active housing and tenancy management services on a permanent full time basis.

You will work across a range of tenure types supporting and strengthening sustainable communities and be the lead local contact for a geographical patch ensuring decisions at a local level are focussed on the customer and core service delivery.

About the individual

You will have experience of successfully representing their organisation in varied environments and of adapting their approach to suit their audience. Knowledge of current housing legislation is required. Excellent communication skills and the ability to work on your own initiative and lead on local decision making are also essential.

You should be able to demonstrate the following:

  • Good knowledge of housing legislation in particular an understanding of Landlord and Tenant law and other legal requirements relevant to the allocation and management of homes
  • Experience of successfully and confidently representing your Association/organisation in court and other environments
  • Ability to write clear, accurate and concise records and reports with the ability to analyse data from a variety of sources
  • Problem solving and decision making - ability to deal with potentially complex situations within a busy workload , mitigate risks to customer and organisation, and achieve positive outcomes

This role requires regular travel and applicants must be able to travel across the region on a regular basis as required.

Closing Date: Tuesday 25 July 2017 at midday

Interviews will be held on Thursday 3 August 2017

For further details on this vacancy, and to apply, please visit our website via the button below.

If you are seeking a career move but this position is not right for you, please browse the other vacancies on our website.

This post is subject to a Basic Criminal Record Check Clearance.

About us

Clarion Group formed in 2016, following the merger between two of the country's largest housing associations, Affinity Sutton and Circle Housing Group.

With over 125,000 homes we are the country's largest housing group.
We attract and connect experience and people across every aspect of housing.
We plan and build. We attract people, support people and invest in creating platforms for thriving communities.

We are committed to equal opportunities in employment and service delivery.