IT Support Engineer - Up to GBP25,000 + Benefits
As a software and support solutions provider to the UK steel industry, this company is looking for an ambitious, hard-working IT professional to join their existing IT Support Team.The ideal candidate will be a bright, friendly and reliable individual who can multi task and work flexibly within a busy office environment. A confident communicator with good interpersonal skills and ability to learn new skills is a must. You will be required to possess excellent problem-solving skills and the ability to work alone using your own initiative and as part of a team.Reporting to the Group IT Manager you will be responsible for the handling of Support Issues throughout their life-cycle in a structured and methodical manner until a final resolution has been achieved and communicated with the customer. This resolution will be achieved using any combination of remote support, telephone advice and on-site visits.Responsibilities:- Provide Technical Support for all their customers' IT Systems- Provide support on their bespoke ERP software packages- Monitoring and troubleshooting of Daily Server Backups and housekeeping checks- Configuration and Maintenance of the Server, Storage and Networking Infrastructure- Work with 3rd party suppliers and Support Teams to resolve escalated incidents related to the IT estate- Create and maintain Technical DocumentationEssential Skills/Experience:- Minimum two years' experience in an IT Support role or similar- Experience in Windows Server Installation and Support - 2003/2008- Experience supporting Windows Desktops - Windows XP, 7, 8 + Office 2007/2010- Active Directory and Group Policy Administration- Setup, Support and Management of Microsoft Exchange 2003/2007/2010- Working knowledge and understanding of Backup Systems- Experience of WAN & LAN Networking Concepts including: TCP/IP, WLAN, VPN DHCP, DNS- Experience of Peripheral setup and troubleshooting - Good knowledge of Virtualisation - ideally Hyper-V - Good understanding of IT security (Anti-virus, Malware, Anti-Spam, Windows Security)- Microsoft SQL Server 2005/2008- Full UK Driving LicenceSalary: GBP20 - 25kBenefits:-- Annual bonus- Pension PlanStart Date: Immediately Please send your CV for immediate considerationGet the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.