Business and Product Analyst

Intelligent People Ltd
60000.00 GBP Annual + GBP40000 - GBP60000 per annum + benefits
14 Jul 2017
11 Aug 2017
Contract Type
Full Time
Joining a FinTech Venture building a disruptive digital Financial Service with a B2C and B2B capability the role of Business Analyst / Product Analyst / Product Owner will join an agile team with a considerable business opportunity ahead.

As Business Analyst / Product Analyst / Product Owner you will be reporting into the Head of Product with responsibility for:

Making complex processes simple
Working with metrics, data and analytics to drive in-depth user journey analysis
Translate analysis into design and iteration
Design customer centric user journeys that are easy to navigate and drive conversion
Work with the rest of the product team to A/B test and learn, to optimise the user experience
Design branching and detailed back office casework workflow
Work with developers to build workflow and processes into our platform
Work with the operational team to understand omni-channel metrics to drive improvements in workflow design
Own the product changes from the start to the end, including:
odefinition of requirements and acceptance criteria
oconduct of business testing of the changes against the criteria
oplanning and execution of change roll-out
oanalysis of available data, identification of data gaps and definition of new data to support new solutions.

To be successful in the Business Analyst / Product Analyst / Product Owner role you will require:

A passion for user journey design, to make something that both customers and operators love to use
Able to explain complicated concepts to a diverse audience
A passion for software products
Strong capabilities in using digital technology and tools, including Google analytics, heat maps and on page journey tracking analysis
3+ years experience in business analysis, and process and workflow design
Experience translating design into software
A whiz at Visio, Lucid chart and other business process mapping tools
Experience in working with telephony metrics and KPI's to drive process improvement (desirable but not essential)
Experience working in an Agile environment (desirable but not essential)
An eye for detail, owning the SLA's, thresholds and decision tree's within the workflow that make the business work brilliantly
Quickly and robustly document business requirements, i.e. specification documentation, user stories, business rules

Intelligent People are a specialist Business and Product Analyst Recruitment Agency