Telephone Sales Agent
Telephone Sales Agent - Aylesbury - GBP23,000
Are you an experienced Telephone Sales Agent? If you're looking for an exciting new opportunity within an established business then look no further.
I am currently recruiting for a Telephone Sales Agent for a market leading brand. In this role you take ownership of relationships and responsibility for the customer via excellent customer service in a fast paced working environment.
Main Responsibilities & Duties:
* Dealing with inbound calls from customers to assist and provide quotations and policies
* Making outbound calls to offer quotations to existing customers and other warm leads
* Making accurate, rapid cost calculations and providing customers with quotations.
* Identifying customers' needs, highlighting product features and benefits of policies.
* Maintain customer records and take telephone payments
* Regularly achieving sales, service and productivity targets
* Respond to and follow up sales and service enquiries
* Ensure existing information held is accurate and up-to-date.
* Ensure that you maintain an up-to-date knowledge of our products, processes and industry
* Ensure all company and departmental policies and procedures are adhered too.
Essential Skills and Experience:
* Educated to GSCE level or equivalent
* Proven successful background in a sales and customer focused environment
* Excellent verbal and written communication skills
* The ability and determination to consistently over achieve on productivity and targets.
* A creative, dynamic and smart approach to inbound and outbound sales
* Competent in handling and working through customer objections
* Strong negotiation and persuasion skills
Hours: Full Time, 36 hours per week - rotational shift pattern that covers the hours of 9am- 8pm, Monday - Friday and 9am- 5pm on Saturdays working one in two Saturdays.
If you are interested in the above role please apply today for immediate consideration.
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