Environments Support Engineer

HM Revenue and Customs
29358.00 - 33076.00 GBP Annual + GBP29,358 - GBP33,076 per year
14 Jul 2017
18 Jul 2017
IT, Internet
Contract Type
Full Time
The Messaging Delivery Group (DG) manages the build and run of HMRC's messaging services from its centres in Southend and Telford.

The Messaging DG:

•Provides governance for two delivery centres;
•Manages the common integration platforms that connect internal and external services and customers;
•Provides a flexible and scalable framework for future service integration;
•Develops and supports HMRC enterprise middleware platforms; and
•Provides governance for integration and technical API standards.

The successful candidate will be part of the DevOps team providing day-to-day support of the Messaging DG hardware assets, plus the application infrastructure for all development, test and production environments.

Additionally, the successful candidate will provide expertise and support in areas such as infrastructure, configuration management, monitoring, deployment and operating systems.

Specific responsibilities will include:

•Helping the Messaging DG to develop a modern automated integration platform and defining best practice and standards;
•Management / Administration of Unix/ Linux servers, delivering a complex web app / middleware integration stack;
•Asset and Configuration Management;
•Assisting with building a culture of continuous delivery and improvement, ensuring that key systems are regularly analysed, maintained and improved;
•Building and configuring new server platforms and the automated tooling to do so;
•Building up a useful, robust automated test suite to support a Continuous Deployment environment;
•Ensure that new and updated platforms, products and transactions are thoroughly tested for performance, are able to handle specified load, and can be maintained over the long-term;
•Supporting development teams with configuring applications for deployment;
•Testing, debugging and troubleshooting of platform level problems; and
•Coaching and mentoring of colleagues.

Person specification

The successful candidate will need to demonstrate practical experience in the following key disciplines:

•Unix / Linux system administration / management, preferably RHEL; and
•Quickly researching and learning new programming tools and techniques.

Ideally, the successful candidate will also demonstrate experience in the following desirable disciplines:

•Configuration and management / system admin of Linux servers for serving web / integration development, testing and production services;
•Shellscript, Python, Perl;
•Continuous integration, automated deployment, testing and the relevant tooling i.e. Puppet, Chef, Jenkins, Ansible;
•Release and Configuration Management processes;
•Installation and management of open source monitoring tools;
•Management and deployment on Cloud based platforms;
•Experience debugging a complex multi-server service;
•Familiarity with network protocols - TCP/IP, HTTP, SSL, etc.
•Excellent environment management, automation and scripting skills; and
•Effective coaching and mentoring of colleagues.

Things to know:

Civil Service pension schemes may be available for successful candidates.
Successful candidates must pass a disclosure and barring security check.
Successful candidates must pass basic security checks.
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.
Applicants will be sifted on CVs and personal statements submitted.
Interviews will take place in Southend and will consist of a short presentation by the candidate and an interview to test technical knowledge and competence.
Feedback will only be provided if you attend an interview or assessment.

Further information will be given to you by the recruitment team at HMRC if you are successful in the first sift and details will be given about the next stage at the application.

Location and Travel:

The post is based in Alexander House, Southend, but some travel, with occasional overnight stays, to other CDIO and supplier sites will be required.

HMRC's location policy is to centralise many offices to Regional Centres and current re-organisation plans are that CDIO staff in Southend will move to Stratford in 2019/20.

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