We are seeking outstanding Programme Directors to lead programmes within our change portfolio. We are recruiting roles across (at least) compliance and enforcement services and criminal justice service reform.
You will be responsible for making the transformation of large parts of our organisation and services happen, working closely with operational and service leaders and HMCTS’s senior management team.
•In compliance and enforcement, this means delivering a new operating model that is tailored, timely, and tough and which improves the efficiency of our work to collect criminal fines and impositions.It involves the successful deployment of a new technology platform; new ways of working; moving from a local to a national way of working, and significant changes to headcount. The programme has a c.£60m budget to deliver £128m of benefits.
•In criminal justice services, this means working to deliver new ways of working in the criminal justice system, including combining business change with a very significant amount of agile technology delivery. Through the creation of a joined-up digital courtroom and new virtual ways of working you will support the delivery of over £100m of benefits.
As Programme Director you will be responsible for leading a defined set of interdependent projects and the associated business change. You will have the primary responsibility for successful delivery of the right outcomes, including the establishment of appropriate governance and assurance, monitoring progress, managing risks and issues and ensuring the business readiness for change.
These roles present a seriously challenging prospect requiring skilled, emotionally intelligent and results-driven people who can navigate a very complex and sensitive environment.
Your key responsibilities will include:
•Leadership and vision: create an environment in which the programme can succeed – working across programmes and with senior leaders in HMCTS to manage dependencies. Deliver the benefits and outcomes set out in the business case.
•Resource management: build and maintain a strong delivery-focused programme team.
•Benefits Realisation: provide strategic leadership in monitoring benefit delivery and to maximise benefits from the programme.
•Guidance:provide direction and guidance on project delivery professional development to team and more broadly across department and government.
•Communications and Stakeholders: ensure stakeholder interests are identified and addressed. Segment and manage multiple stakeholder groups appropriately in complex environments.Build consensus across a large and often diverse group of stakeholders and develop strategic relationships with internal and external suppliers. Work closely with the Senior Responsible Owner (SRO) to co-manage senior stakeholders such as criminal justice partners, Infrastructure and Projects Authority (IPA), HM Treasury (HMT), Cabinet Office.
•Risks and issues: accountable for ensuring strategic and operational risks and issues are identified, prioritised, assessed and mitigated. Ensure senior stakeholders are briefed, updated and where appropriate, enrolled in the management and control of key risks. Identify and engage specialists.
•Dependency management: quality assure the dependency management process, work with senior stakeholders to resolve issues and act as a link between the programme and business governance.
•Programme Performance and controls: responsible for identifying success criteria, set project controls and be accountable for performance. Monitor and control progress, engage fully with assurance and respond to recommendations.
•Business case:lead the development of the Business Case, alignment with senior stakeholders and agreement through Programme Board / Management Board / HMT.
•Role modelling the leadership requirements of a member of the HMCTS senior leadership community.
Ideally the successful candidates will be London based although we will consider candidates based elsewhere in England and Wales, with a commitment to spending at least two-three days a week in London (and for crime services, time in Croydon).
Further information about the role and the application and selection process can be found in the candidate information pack via the link on this advert.