Project Manager

Annapurna HR
30000.00 - 45000.00 GBP Annual + bonus/benefits
17 Jul 2017
24 Jul 2017
Retail and Sales
Contract Type
Full Time

Retail Project Manager - Bedfordshire - GBP35K-GBP45K + bonus/benefits

My client, a major UK retailer, are about to embark on a major transformation programme. The programme will ultimately drive the customer experience forward, ensuring a growth in revenue, stronger brand loyalty and of course the opportunity to grow and continue being one of UK's leading retailers. This programme will look at the improving the delivery of products and getting the goods to customers quicker by working with various areas of the business. This role will all you to lead projects combining both the strategic approach and implementation sides of projects.

Main Purpose

  • To continually innovate developing a roadmap of initiatives to maintain a leading edge offer that surprises and delights customers
  • To drive and influence the effective delivery of strategic changes within the function, ensuring effective cross-functional leadership of teams to deliver the necessary requirements
  • To take a lead role in specific projects that support our growth strategy
  • Maintain market intelligence on key competitors and innovators to facilitate engagement across the brands ensuring our proposition remains competitive
  • Continually review the operation driving continuous improvement by balancing operational efficiencies vs. the customer
  • To lead and develop a team to support business requirements and drive future succession

Person Specification

  • Proven management experience in a customer facing environment
  • Customer focused with a proven track record of meeting and exceeding customer service expectations
  • Demonstrates a breadth and depth of understanding of the change management and strategic vision
  • The ability to drive a continuous improvement culture through leadership of direct and in-direct reports
  • Sound knowledge of customer trends, and a passion for delivering right first time, and ability to influence excellent recovery as required
  • Able and willing to challenge accepted norms and facilitate innovative solutions to problems
  • Extremely organised and structured approach to achieve consistent quality across remote operations

Contact Emilio at Annapurna Change.

Retail Project Manager - Bedfordshire - GBP35K-GBP45K + bonus/benefits

Annapurna Change is acting as the Recruitment Agency is regards to this vacancy.