Resident Experience Support Manager

Care Vacancy Ltd
48000.00 - 48000.00 GBP Annual + Up To GBP48k including Company Car, iPhone & iPad
28 Jul 2017
25 Aug 2017
Contract Type
Full Time

Job Title: Resident Experience Support Manager

Hours Per Week: 40hrs per week

Location: Edinburgh & Lothians

Rate Of Pay: Up To GBP48k including Company Car, iPhone & iPad

Please Apply Online

Reference: RESM/Lothian

Four Seasons Health Care are an award winning provider of Care Home Services across the UK. As the UK`s largest provider of Care Home Services we are always looking to strengthen our amazing staff teams and have an opportunity in our Lothian Region for a Support Manager to join our team.
What`s On Offer?

We provide a variety of competitive benefits, including a generous holiday allowance, a bespoke development program, childcare vouchers and an employee discount scheme. Plus free parking and uniforms where applicable. We will also cover the full cost of PVG Membership.
What`s The Role?
Four Seasons Health Care is enhancing its current operational structure by introducing a resident experience support lead to sit within our regional Resident Experience team.

This role is responsible for leading on various operational challenges; this could be interim management of a home to designing staffing models for a home. It is a true generalist role whereby responsibility for clinical, operational, quality and training projects can be undertaken seamlessly.

This post will sit alongside other Resident Experience Support Managers and Resident Experience Care Specialists. It is expected that this group of people work collaboratively to deliver service improvement and key strategic priorities.

Job Requirements

Our Resident Experience Support Manager will have experience of multi-site programme management, along with experience of the care sector with an active Nursing Pin although those with wider skills may be considered on a case by case basis.

You must be numerate and literate as reporting to a variety of stakeholders is an essential part of the role.

You will be familiar with modern business IT and knowledge of Datix would also be useful.

The post holder will be expected to work flexibly across the region.