Credit Controller 6 month Contract

Selective Recruitment Solutions Ltd
21000.00 GBP Annual
29 Jul 2017
19 Aug 2017
Contract Type
Full Time
Selective Recruitment has just registered a great opportunity for a Credit Controller to join their client based in Milton Park on a 6 month Fixed Term Contract. The purpose of this position is to manage and maintain assigned ledgers in line with Credit Management policy of reduction of debtor days and by achieving set cash targets monthly.

This will suit a candidate with either previous experience in Credit Control or an individual with telephone based customer/client service experience on a day to day basis.

Salary: GBP21,000 - GBP22,000
Hours: Monday - Friday - 09:00 - 17:00pm - 35 hours per week
Holiday Benefit: 25 days holiday per holiday year (pro rata for the current holiday year and the Fixed Term Contract)
Additional Benefits: Pension, canteen & vending machines, company discounts & rewards, social club, rewards scheme, free car parking available

Main Responsibilities/Accountabilities

Customer/Client Relations
* Maintaining strong internal/external customer relationships both with clients and customers
* Managing customer queries and follow up with Customer Service departments ensure their resolution
* Aiming to pursue with Customer Services/clients to clear debt in an efficient and timely manner
* Maintaining a high level of communication with Customer Service/the Clients and attend meetings with Customer/Clients as and when required
* Maintaining a continuous review of Customer queries/claims with regard to resolving and clearing within an agreed time scale. Ensuring they are kept at a minimum level to minimise liability

Job Specific Duties
* Managing the credit risk relating to the accounts in assigned ledger section/s.
* Allocating of cash receipts in order to minimise unallocated cash.
* Communicating and highlighting potential collection/system/procedural/debit note issues to the Credit Services Team Leader.
* Submitting information concerning deducted debit claims for investigation and follow through to resolution in a timely manner.
* Work within agreed department Service Level Agreements, escalating any concerns to Team Leader
* Update and maintain query management log, LandDesk
* Developing their role within department and be active in improving working procedures.
* Providing resource and support to other team members in order to reduce outstanding debits and increase cash flow

Candidate specification
* Demonstrable experience of working in an office environment, preferably in credit or customer services.
* Experience of using MS Excel, preferably at Advanced level.
* Experience of achieving targets in a challenging environment.
* Experience of working as part of a busy team.
* Experience of speaking to external customers and clients on the phone.
* Knowledge of Credit Management, including International Credit.
* Proven experience of being actively involved in a project team.
* Excellent computer skills including MS office, Excel, Word, PowerPoint.
* Excellent communications skills both written and verbal at all levels.
* Excellent attention to detail and good technical skills.
* Strong analytical and organisational skills.
* Ability to work under pressure and meet strict deadlines.
* Ability to manage workloads and prioritise effectively.
* Ability to adapt to changes in the team

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.

If you do not hear back from us within 5 days you have unfortunately been unsuccessful in
your application. Please continue to visit the website for other opportunities.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

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