Client Representative

3 days left

Recruiter
Anonymous
Location
Basingstoke
Salary
11.00 - 11.50 GBP Hourly + GBP11 - GBP11.50/hour
Posted
28 Jul 2017
Closes
25 Aug 2017
Function
Consultant
Contract Type
Temporary
Hours
Full Time
We are looking for a client representative to work on a temp-perm basis in a client who is based on the outskirts of Basingstoke. The role will be made up of 50% customer service and 50% telesales.

Key work related aspects of the role:
* Dealing with customers by phone, electronically and face to face
* Processing orders and responding promptly to enquiries
* Handle and resolve customer complaints
* Documenting records of customer interactions in the company CRM system
* Communicate and collaborate with colleagues across a range of departments
* Add value to clients through identifying additional needs and providing product and service advice

Skills and knowledge required:
* Articulate with advanced interpersonal skills
* Numerate with good verbal and written communication skills
* Demonstrates good listening skills
* Attention to detail and high level of accuracy
* Knowledge of Word, Excel and ability to enter call records on company CRM system
* Extensive customer service experience

Apply today for more information.

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer