Senior Payroll Specialist ??? Hampshire

26000.00 - 28000.00 GBP Annual + GBP26000 - GBP28000/annum
25 Aug 2017
22 Sep 2017
Contract Type
Full Time
Our Client, a division within a global organisation within the technology and consultancy sector is currently seeking a Senior Payroll Specialist to join their dynamic team on a full time, permanent basis in Hampshire. You will take responsibility for an allocated client base ensuring service excellence at all times. You will provide payroll support across system issues and general inquiries as well as reviewing, developing and managing client accounts to enhance service delivery and increase business revenue.

The suitable candidate will work to mentor, coach and develop colleagues in order to ensure operational efficiency across the established team. You will identify improvements, contribute ideas and optimise service for your clients proactively.

Duties and Responsibilities include:
•Delivering excellent service to internal and external clients
•Utilising existing account and payroll knowledge to support the client base
•Acting as a "go to" subject matter expert for specific payroll advice
•Communicating with clients in a professional, effective and polite manner
•Using the client management system to record details of all client contact; telephone, email or client visits
•Completing Clients' payroll instructions in the appropriate priority order
•Possessing full awareness of specific client requirements, ensuring these are documented within the payroll system
•Completing all tasks set (payroll and administrative) accurately and efficiently
•Ensuring company policies and procedures are followed adopting professionalism at all times
•Conducting account client reviews in person to review payroll service
•Identifying and stepping in, where appropriate, to take responsibility for monitoring a team and appropriate work flow
•Demonstrating competence in processing checking a Tier 1 or complex payroll accurately

Skills and experience:
•Extensive experience of all levels of Payroll/Pension legislation
•Previous experience in payroll service provision
•Previous experience of working in an outsourced environment ideal
•CIPP Diploma ideal
•Excellent written and verbal communication skills
•Good organisational and time management skills
•Strong teamwork skills
•Experience of leading client meetings to review service, document processes and delivering training
•Excellent presentation skills

This is an exciting opportunity to join an interactive and dynamic team within a market leading, global organisation working Monday-Friday. Our client offer competitive benefits, modern and open plan working environments and structured training to support personal development. If you feel this could the right opportunity for you apply directly, alternatively for more information call us

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