Registered Care Manager

Hemel Hempstead
30000.00 - 35000.00 GBP Annual + GBP30000 - GBP35000/annum
26 Aug 2017
23 Sep 2017
Contract Type
Full Time
Care Manager (Domiciliary Care)

We are looking for an experienced Care Manager to join our team, and play a pivotal role in developing, leading and managing our service. We are a growing, forward thinking Home Care company that makes a real difference to the lives of others. We currently care for adults in the Hemel Hempstead, Berkhamsted and Tring area, with further plans to expand into surrounding areas.

You will join a friendly and supportive team who are dedicated in providing the highest quality of care to our clients, and work in a way that ensure we innovate and continue to evolve our service to enable us to achieve our high standards.

Key responsibilities of the role will include:
Be responsible for the development, growth and operational performance of the service
Manage and be responsible for all, support staff and carers out in field
Promote the highest standards of care and service delivery - ensuring quality standards and governance aremaintained within all aspects of the business. This will be done by:
Meeting with prospective clients to discuss their needs, and reviewing needs of existing clients
Completing and reviewing client assessments, risk assessments and care planning
Working with the quality team to ensure regular quality audits are completed out in field i.e. Spot checks, MAR audits, and diary entry sheet audits, and in house i.e. supervision meetings, manage absence management cases, holiday requests
Being accountable for the Health & Safety of staff and clients
Overseeing and signing off the scheduling of weekly and monthly rotas
Take responsibility (alongside Lead On-call Manager) for ensuring the emergency on-call provisions are covered outside normal office hours - participating in the on-call rota (1 in every 4 weekends)
Be responsible for the recruitment, training and retention of staff
Take accountability for branch and carer compliance ensuring CQC regulations and company policies are implemented and maintained
Develop and manage relationships with clients, their families and other professionals involved in our client's care
Work with Directors and marketing team to seek opportunities to strengthen professional relationships and identify new business development opportunities and networks.
Promote, grow and drive new care packages
Drive business forward to achieve/exceed KPI's and targets
The successful candidate will preferably have the following skills and attributes:
Be a strong team player with the ability provide leadership and management and in a supportive, positive and rational manner
Highly organised approach to work with strong attention to detail
Have strong interpersonal skills and be able to communicate confidently with all stakeholders - written and verbal
Strong IT skills - proficient at MS Office i.e. Excel, Word, Outlook; and care systems (CareFree experience is desirable but not essential)
Ability to prioritise with a flexible approach to work
Sound and up to date understanding of CQC assessment criteria
Have proven experience managing a service in a similar role in a busy home care agency environment (ideally with experience of managing a live-in service)
Ideally hold (or working towards) a Level 5 Diploma in Leadership for Health and Social Care (or former equivalent qualifications) - Please note: a willingness to complete the Level 5 qualification if not already qualified is a must and full support will be given
Full UK driving license and own vehicle
A fully enhanced DBS certificate is a requirement of the role
Benefits of working for Nash Homecare include:
Competitive salary and career progression
Be part of a friendly, social and supportive team
Fully supported new starter training and on-going learning and development opportunities
Full support given undertake qualifications relevant to the role
28 days holiday
Paid mileage allowance
Registered Managers support network
Refer a friend scheme

This is a full time position working Monday to Friday 8am to 4pm (40 hours per week), from our office in Hemel Hempstead.

This is an exciting opportunity for a hard-working and ambitious individual to develop their own branch, team and own career, whilst working with the support of an engaged and dedicated senior management team.

If you are interested in joining our team apply now